Bought Game + DLC but doesn’t show up

Z4TQ · May 10, 2020

Today I bought Dragonball FighterZ: Ultimate edition on the online Microsoft store. However, I could only install the normal Dragonball Fighterz edition. When i checked the dlc’s that were supposed to come with the game, it said that i didn’t purchase them.
So i started up the game and looked (because maybe they were already in it) but i didnt have them. Also i can play the game but it doesn’t show up in My Games. I Already tried restarting the console and checked everywhere but I cant fix this problem. I’m 100%
sure I paid for the game + the extras. It also doesn’t show up on my account while i paid the full price for it. Can someone help me?

:)

M3tal Daz3

For billing and payment issues you should contact xbox support

Mike102Ax

Yes i see it downloaded/bought on my account but it doesn’t show up in the game

Nilay Bhattacharjee

Hello Angelina,

Nilay here and I'm glad to answer your query today.

I'd recommend you allow it a few more hours. It will show there. Allow it few more working hours or let the EST working hours start, Hope the details will show up there.

Regards

kev edin

Dlc normally dont show up, they go to the game you bought it for .

Try clicking the game and it should show you if there is any dlc there 👍

OldSchoolPrince

Yeah, I had attempted that, since if dlc doesn’t automatically download once i purchase it, thats where I check, although sadly nothing shows up. It’s just confusing, since i know for a fact that I’ve bought all the dlc packs, since i got receipts for them
all through paypal. But according to the microsoft store, i might as well not have even bought then at all.

Bought Game + DLC but doesn’t show up