Bought game but says i didnt

Discus and support Bought game but says i didnt in XBoX Games and Apps to solve the problem; i recently bought rainbow six siege and it downloaded. i can play the game and all but if i go to the game in store it says to buy it and on the xbox... Discussion in 'XBoX Games and Apps' started by Fositu, Jul 15, 2016.

  1. Fositu
    Fositu Guest

    Bought game but says i didnt


    i recently bought rainbow six siege and it downloaded. i can play the game and all but if i go to the game in store it says to buy it and on the xbox store it says to buy it and when i went on my brothers xbox with my account it says i haven't bought. why
    is this happening ?

    :)
     
    Fositu, Jul 15, 2016
    #1
  2. maxen
    maxen Guest
    I bought but it didnt downloaded

    Hello Lietuvis,

    Go to Settings>Account>Download History on the Xbox 360 console and you should see the map pack near the top of the list. Hit A to bring up a pop-up and confirm you wish to download it.

    This should let you download and access the content.

    Let us know how you get on.
     
    maxen, Jul 15, 2016
    #2
  3. I bought but it didnt downloaded

    i buy a gift card and i use the code before i use the xbox live gold menbership and i cant use the funds to purchase item please help me.
     
    ZonkedFern22286, Jul 15, 2016
    #3
  4. onyxishere
    onyxishere Guest

    Bought game but says i didnt

    Sorry to hear it. This sounds like a glitch in the system. What you'll need to do is give phone support a call to get it sorted. Click the link below to get the number for your region.

    support.xbox.com/contact-us
     
    onyxishere, Jul 16, 2016
    #4
  5. KristianGrey
    KristianGrey Guest
    Hi Fositu,

    Let's make sure you have the license of the game. You can go to this link below and see if you can see the license.

    account.xbox.com/.../MyGames

    If not, I'll assume that you're using an Xbox One with the latest preview version. You should go to this link below to check for further solution.

    forums.xbox.com/.../5618.aspx

    Cheers!

    Hope this helps.
     
    KristianGrey, Nov 2, 2018
    #5
  6. onyxishere Win User

    Bought game but says i didnt

    Sorry to hear it. This sounds like a glitch in the system. What you'll need to do is give phone support a call to get it sorted. Click the link below to get the number for your region.

    support.xbox.com/contact-us
  7. KristianGrey Win User

    Bought game but says i didnt

    Hi Fositu,

    Let's make sure you have the license of the game. You can go to this link below and see if you can see the license.

    account.xbox.com/.../MyGames

    If not, I'll assume that you're using an Xbox One with the latest preview version. You should go to this link below to check for further solution.

    forums.xbox.com/.../5618.aspx

    Cheers!

    Hope this helps.
  8. Alvaro A- Win User

    I bought minecraft and it keeps saying i didnt HELP???

    Hi Aud_Cot,

    Thank you for posting in Microsoft Xbox Community. I am sorry that you are still prompted that you have to buy the game, even if you already purchased Minecraft. As part of our initial troubleshooting, kindly make sure that you are logged in using the same Microsoft account where you purchased the game. If you purchased it from Microsoft store, you may check it by going to https://account.microsoft.com/billing/orders

    Once confirmed that you are using the correct account, please follow my recommendations below.

    1. Delete the Minecraft launcher that exists on your computer.

    2. Restart your computer.

    3. Install legacy Minecraft launcher for Windows.

    https://aka.ms/minecraftClientWindows

    Once reinstalled, continue with these instructions.

    1. Open Minecraft launcher.

    2. If you are already logged in, click on your image and Gamer tag in the upper left corner of the screen and then on "Logout".

    3. After logging out, delete all accounts registered in the launcher by clicking on the "X" next to each account.

    4. In the Minecraft launcher, enter the Microsoft email and password.

    Regards,

    Alvaro
  9. Calavera Murray Win User

    I have less microsoft points !!

    Thanks for anwering! i think somebody bought the game Bejeweled !! but my brother say that he didnt. Thanks anyway
  10. El dierick 90 Win User

    no puedo iniciar juego [Translate] I can't start game

    I bought the game digital and it says this, i didnt ask for a Refund

    Mod removed picture-personal information]
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Bought game but says i didnt

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