Bought game, but no credits

Hi I bought Battlefield 1 last month on the 21st but didn't get any credits for it. It was €69.99. It wasn't preordered.

My tier percentage did move up after support looked at it.

Thank you.

:)

 

NOT RECEIVING THE 600 R6 CREDITS

i bought the season pass but still no credits

 

Bought games and no credit reward added

Thank you for the explanation, I thought I will receive credit reward for every games I bought.. (That is my bad)

btw, how about this:

Make a purchase, earn Rewards
Never made a purchase from the Xbox Store? Now's the time to grab that game, movie, TV show, or special avatar item you've been eyeing! After all, you'll get 1,250 Rewards Credits just for making it yours.

1,250 Rewards Credits
Will I get the 1.250 Rewards Credits?

 

Hello brandiesel1,

From our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit terms.
Be sure to keep an eye on MyStatement on the MyRewards page to track your progress and watch your Rewards Credits total grow!

Since we have not yet placed Credits as pending, they have not yet appeared in your account. They should appear by the 15th.

 

Hello brandiesel1,

From our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit terms.
Be sure to keep an eye on MyStatement on the MyRewards page to track your progress and watch your Rewards Credits total grow!

Since it is not yet the 15th, it is too early to see Credits for your October purchases.