Bought game and telling me to re buy it

Sgg Shadow · May 20, 2021

So I bought Rust deluxe Edition and Release is today I go to check my game still in my owned games why is it telling me to buy it again... how would I have it in my owned games if I didn’t pay for it ? How could I fix this ?

:)

XBF Ihssane Z

Please try to check your game in the order history in this following website : Microsoft account | Home just to make sure that the purchase was through your account. However, if the game is in the account, I suggest to remove your account and add it back.
In case the issue still persists, please contact our live support Contact us | Xbox Support

Francia J.

Hi Benji, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Kindly make sure that you're signed in under the correct Microsft account where you migrated your Mojang account. Also, please sign in to https://www.minecraft.net/en-us/msaprofile to check if you own the game from there.

To fix this, kindly sign out on your Minecraft launcher and then quit and re-launch the Minecraft launcher before signing back in.

xander costar

Still says I don't own it. I've done everything that was requested from you, so there is nothing I can really do. I've even read through all the articles on the Minecraft.net website nothing is helping and I have done so much research on the matter. not very happy that I have to re-buy it with the money I don't have thank you for help anyways. Also it is telling me that I have to re-buy the windows 10 version that i already bought as well!! I would be lying if I said I wasn't frustrated. it just seems weird that the game jus disappeared out of nowhere.

CarTzy

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.

Thank you for understanding.

CarTzy

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.

Thank you for understanding.

Bought game and telling me to re buy it