Bought game and cant play it

Lancelotthe_Terror_Turtle · Jun 30, 2020

So I bought minecraft and was playing it the other day now I cant play it anymore it says in the microsoft store that I must buy to own it but it also gives an install option which does nothing. It gave me error code 0x87e1000c. I have tryed uninstalling
and reinstalling and also restarting xbox however none has worked

:)

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Rainehoni

If you go here and sign in with your account, are you able to see the "install" button? Or the "buy" button again?

https://www.xbox.com/games/store/battleblock-th...

Let me know how it goes, I'll be waiting for your reply
Greetings

Reiikho

Hello, tou can try to clear the cache it can fix a lot of issues.

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scotty25787

Do you have more than 1 xbox GT? If so make sure the one you bought the game on is set as home xbox or signed in.

JosefLBohorquez

Thanks for the update
Yes, I also recommend that. In my case I prefer to advise waiting up to 48 hours after date of purchase

And I'm glad to hear that you're able to play the game!

RaineHoni

I wasn't able to see the buy button before but I just waited for like 5 hrs and then it randomly popped up. What I reccomend to everyone who has the same problem is to just wait 24hrs if it doesn't resolve try using alternative methods

Bought game and cant play it