Bought forza Horizon bundle only got one game supposed to get two

Checking back in, this issue should now be resolved. Can you check your 'Ready to install' list within 'My games & apps' and let us know if you see the missing game there?

Keep us posted!

Hey there!

This is an issue we're aware of, and the appropriate teams are currently investigating. We'll keep you posted with any updates we receive that we can share. Thanks for your patience!

I didn't get the gold rush, I got a forza bundle: https://www.microsoft.com/en-us/p/xbox-one-x-1tb-console-forza-horizon-4-bundle/8wpzxg8cf6ft/6fbc?activetab=pivotverviewtab

Hello Zero,

I have checked my spam folder. Please let me give you some more details about my purchase and the promotion.

I bought the console on Dec. 23rd. During that time, MS was having a sale where (just about) all xbox consoles were $100 off. This was a recent thing, so you probably recall what I'm talking about.

The specific bundle I bought was the Forza Horizon 4 bundle. In the bundle details, it also read "Bonus Gears of War 4 digital code (emailed 10 days post-purchase)"

In fact, let me quote the store page that told me what the bundle was supposed to include:

QUOTE:

Bundle includes: •Bonus Gears of War 4 digital code •Xbox One S 1TB console •Xbox Wireless Controller •Full game download of Forza Horizon 4 •1-month trial of Xbox Game Pass (new subscribers only) •14-day trial
of Xbox Live Gold •4K Ultra HD Blu-ray™, 4K video streaming, and High Dynamic Range

END QUOTE

I got Forza Horizon 4 just fine. It came with the console itself. HOWEVER, I have not been emailed a download code for GOW4 as of yet. I'm getting worried.

The only ones it allows you to install are forza 4 formula drift cars, forza 4 fortune island, forza 4 lego speed champions and forza 4 best of bond. The others do not appear. This is the description for this bundle.

"Xbox Game Pass members, complete your Forza Horizon experience in both Mexico and Britain with this unmissable offer. The Forza Horizon Premium Game Pass Bundle expands your driving adventures in Forza Horizon 5 with the Premium Add-ons Bundle and in Forza Horizon 4 with the Ultimate Add-ons Bundle. Across both games, you’ll receive FOUR incredible expansions including Fortune Island, LEGO® Speed Champions, Hot Wheels, and the second Forza Horizon 5 expansion once its released. You’ll also be the star of the Horizon Festival with VIP Membership offering 2x permanent race rewards in both games, exclusive Forza Edition cars, a unique flair, free cosmetics, and more. Car Pass expands and upgrades your garage filling it with fun and unique vehicles. Plus, get behind the wheel of iconic James Bond cars around Britain and hone your drifting skills with legendary..."