Bought digital content, never recieved it

Discus and support Bought digital content, never recieved it in XBoX on Consoles to solve the problem; Hi, I recently bought Call of Duty®: Black Ops III - Zombies Chronicles via the Microsoft store, i paid for it with iDeal but i never recieved the... Discussion in 'XBoX on Consoles' started by StanSmulders, Jun 15, 2017.

  1. StanSmulders
    StanSmulders Guest

    Bought digital content, never recieved it


    Hi,

    I recently bought Call of Duty®: Black Ops III - Zombies Chronicles via the Microsoft store, i paid for it with iDeal but i never recieved the content, but the money has been taken from my bank account. i checkt the purchase history on mi account and there
    was nothing. Please help ASAP

    Stan

    :)
     
    StanSmulders, Jun 15, 2017
    #1
  2. Mister Beep
    Mister Beep Guest
    Never recieved Minecraft digital

    I have sent you an Xbox Live message with further information. Go ahead and check your
    Xbox Live inbox and enjoy!



    Thanks for posting!
     
    Mister Beep, Jun 15, 2017
    #2
  3. Ezio5342
    Ezio5342 Guest
    Never recieved Minecraft digital

    Hi there

    I played Minecraft Xbox one edition from the disc for over 5 hours before the 30th of January so I would be eligible for the free digital copy of Minecraft.

    It's been over 14 days of waiting and I still have nothing in my ready to install on my Xbox.

    I contacted Xbox support twice about this issue to no avail.

    Any chance I can get some help with claiming my free copy?

    Thanks
     
    Ezio5342, Jun 15, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Bought digital content, never recieved it

    Contact support. 1-800-4my-xbox if you're in the US/Canada or http;//support.xbox.com/contact-us
     
    Smwutches, Jun 15, 2017
    #4
  5. Smwutches Win User

    Bought digital content, never recieved it

    Contact support. 1-800-4my-xbox if you're in the US/Canada or http;//support.xbox.com/contact-us
  6. Razor Obsession Win User

    did not receive message containing sea of thieves black dog pack pre order bonus

    Same here, bought game digitally through xbox store, downloaded, had to wait for launch before game would play, didn't recieve code in the interim, nor has content appeared in any chests.
  7. cpt sheridan Win User

    Free 5$

    I don't know if the the OP uses their account to buy digital content from their console as that might have something to do with it.

    My main account has never recieved a free credit for my Xbox yet my other account has.
  8. Mister Beep Win User

    Never recieved Minecraft digital

    I have sent you an Xbox Live message with further information. Go ahead and check your
    Xbox Live inbox and enjoy!



    Thanks for posting!
  9. XBLRewards3 Win User

    Never recieved the $5 digital card

Thema:

Bought digital content, never recieved it

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