Bought Complete Series of Several Shows but Episodes are Missing (XBox 360)

Discus and support Bought Complete Series of Several Shows but Episodes are Missing (XBox 360) in XBoX on Consoles to solve the problem; The Movies & TV app works great on my XBox One and Windows 10 PCs. However, I have many shows where I bought the complete series (all combined into a... Discussion in 'XBoX on Consoles' started by Moriarty777, Feb 3, 2019.

  1. Moriarty777
    Moriarty777 Guest

    Bought Complete Series of Several Shows but Episodes are Missing (XBox 360)


    The Movies & TV app works great on my XBox One and Windows 10 PCs.

    However, I have many shows where I bought the complete series (all combined into a single season) and the Movies & TV app only shows 25 of them.

    Every single season which is more than 25 episodes has the same problem.

    I have tried troubleshooting suggestions to 'reload' / 'refresh' my purchases on the machine including removing the profile completely. Nothing works -- it is always the same problem. One series doesn't even show up (the Complete Series run of the Sopranos).

    This problem is ONLY on the XBox 360.

    Maybe the XBox 360 version of the Movies & TV app needs an update to bring it in line with the version that is on the XBox One?

    ***Moved from: Music, Movies & TV / Movies & TV***

    :)
     
    Moriarty777, Feb 3, 2019
    #1
  2. XBF Leo G Win User

    Bought Complete Series of Several Shows but Episodes are Missing (XBox 360)

    Hello!

    Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be more
    than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming!
  3. Moriarty777 Win User

    Bought Complete Series of Several Shows but Episodes are Missing (XBox 360)

    I have had a similar problem and it turned out there was a license issue with some of the music used in an episode and the episode was pulled from digital purchase and re added once they changed the music.
    If this was a handful of episodes, I could see that being the case. However, there is a pattern here...

    Stargate: SG1 Complete Series ... 213 episodes but only 25 showing up on my XBox 360

    Chuck Complete Series ... 90 episodes but only 25 showing up on my XBox 360

    American Horror Story Season 1 through 7 compilation... 84 episodes but only 25 showing up on my XBox 360

    Futurama Complete Series ... 128 episodes but only 25 showing up on my XBox 360

    Archer Seasons 1-9 compilation ... 101 episodes but only 25 showing up on my XBox 360

    X-Files Seasons 1-11 compilation ... 217 episodes but only 25 showing up on my XBox 360

    In every single instance with a series / compilation where you get to buy a series, Movies & TV on my 360 only gives 25 episodes of the run. Not even a continuous 25 episodes either. It just seems to 'cap' at 25.

    I have no problems on any Windows 10 computer I log into and no issues on my XBox One. Fortunately most of what we watch is on the XBox One. This is why I thought it was more of a glitch with the 360 incarnation of the Movies & TV app which is different
    from the XBox One and Windows.

    I've tried wiping my profile... rolling back and reinstalling updates (as previously suggested) but the problem persists.

    Oh... and I bought the complete run of the Sopranos and despite all my efforts, it's not even showing up on my 360 (but it does everywhere) despite everything I've tried. I suspect that if it did show up, I'd only get 25 episodes of that too. ;)
  4. Pyrosplayhouse Win User

    Bought Complete Series of Several Shows but Episodes are Missing (XBox 360)

    I have had a similar problem and it turned out there was a license issue with some of the music used in an episode and the episode was pulled from digital purchase and re added once they changed the music.
  5. Moriarty777 Win User

    Bought Complete Series of Several Shows but Episodes are Missing (XBox 360)

    Thank you... I've tried these steps but I still get the same problem. As indicated, I really find it interesting that all instances where I am having this issue, I'm 'capped' at 25 episodes in any compete series or compilation that I have purchased. I
    find that to be an interesting coincidence.

    Thankfully, I usually use my XBox One as my primary device and I have no problems there.
  6. Fire Mrshl Bill Win User

    Bought Complete Series of Several Shows but Episodes are Missing (XBox 360)

    Did you ever figure this out? I purchased a bunch of DBZ seasons on sale, I can watch all episodes on my PC, havent tried my XB1 yet, but just tried my 360 and its doing the whole 25 episodes per season thing yours did. Refreshing purchases didnt help
    and I dont want to go through the pain of wiping my 360 and starting over or anything. This is insane. Funny thing is I can go to the store click on the individual episodes and it will try to sell them to me even though I already own them and the store says
    I own the seasons.
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Bought Complete Series of Several Shows but Episodes are Missing (XBox 360)

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