Bought coins, never got them

Discus and support Bought coins, never got them in XBoX Games and Apps to solve the problem; Who do I contact if I bought coins and never received them? This has happened a couple of times now and it is getting ridiculous.... Discussion in 'XBoX Games and Apps' started by ModernAge, Aug 16, 2016.

  1. ModernAge
    ModernAge Guest

    Bought coins, never got them


    Who do I contact if I bought coins and never received them? This has happened a couple of times now and it is getting ridiculous.

    :)
     
    ModernAge, Aug 16, 2016
    #1
  2. DAYANDKNIGHT321
    DAYANDKNIGHT321 Guest
    Fortnite

    I bought a $60 coin pack on fortnite, and i never received the coins. I’ve bought coin packs before but this has never happened. I checked my card statement and it went thought
     
    DAYANDKNIGHT321, Aug 16, 2016
    #2
  3. CarstenE
    CarstenE Guest
    Bought Rocket League keys, never got them.

    Hey De Eindbaaz,

    For that its best to get in touch with offical Chat / Phone Support over here: Contact Us | Xbox Support

    so they can help you sort that out.

    - lg 2Bad4You
     
    CarstenE, Aug 16, 2016
    #3
  4. Icey76 Win User

    Purchase of Game Coins for Apex Legends Not Working

    This happened to me too. I paid $20 for a pack of 2,000 Apex Coins and never got them in game, so I got it refunded. Then I bought it again, and 24 hours late I still don't have my coins.

    EA support has been very useless and Microsoft refuses to do anything about the situation other than MAYBE giving a refund.

    Paying for products and strait up (consistently) not receiving them is definitely a new low for EA and Xbox
  5. ChristianD'Alessandr Win User

    I have not received my 1000 apex coins yet!

    I bought the same thing of the 3 months live with 1000 apex coins and have not got them either
  6. JDtike Win User

    Paid for an item but didn't get it.

    Hi! Got the same problem today, bought some coins for plants vs zombies and didn't get them :/ don't remember the code though..
  7. CarstenE Win User

    Bought Rocket League keys, never got them.

  8. Eggnogga Win User

    bought a manager,never got him,coins not refunded..Ultimate team

    Do people really have bidding wars over managers? If anything, it sounds like an issue with EA's servers. You'll have to contact them if you feel there was an issue, and maybe they'll refund your coins.
Thema:

Bought coins, never got them

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