Bought an Xbox 1S

I bought an Xbox One S on 30 December and there was a special offer for the purchase that I would get the equivalent in points back providing the transaction took place before 31 December .

I have been several times to both Microsoft and Xbox to try and get these points however I have since received 50,000 points onto my accounts and this has equated to only £32 which is nowhere near the £219 that was due to me .

Can anyone advise me on how to get these points as I am I now have been advised to post this in the forum and hopefully someone will come back and give me some news on what to do.

If no one can give me an answer then I will have no alternative but to ask for a refund on my purchase .

:)

 

Bought Xbox 1s with BF1

I recently bought an Xbox 1s with Battlefeild one, I go to the coreect place in store, redeem code, i enter the code and all it says is that please check the instructions you may have to enter this code on a different webpage. Please help want to play with
friends but cant

 

0x8082000c

I bought the new Xbox 1s but my Xbox 360 red dead redemption game dosnt seem to load, i always get the same error message and was just wondering how this can be fixed

 

If it was an offer from Microsoftstore.com, then you would need to contact their customer support for assistance. The rewards program only offered up to 50,000 credits (£30), not the total amount of you purchase, so you did receive the correct amount from
them. If you still have the offer email, you'll want to check who it's from.

 

the funny thing is that Microsoft store did offer this and I have been back and forth with nobody taking ownership from their! MS say it's Xbox and visaversa so am in no mans land at the moment.

Is there anything else I can do?