Bought an xb1 thats already registered to preview program

Discus and support Bought an xb1 thats already registered to preview program in XBoX Games and Apps to solve the problem; Hi there... Firstly im unsure if this is the correct forum to post this in. I purchased a pre-used xbox one that is already registered to the preview... Discussion in 'XBoX Games and Apps' started by GW BLAZE IT, Jul 26, 2016.

  1. GW BLAZE IT
    GW BLAZE IT Guest

    Bought an xb1 thats already registered to preview program


    Hi there... Firstly im unsure if this is the correct forum to post this in.

    I purchased a pre-used xbox one that is already registered to the preview program under the previous owners account.

    The only account on the xbox now is my own

    My guess is that the person who sold the xbox to the shop that i bought it from, had opted into the preview prog on his account, and then forgot to opt out before selling the xbox to the shop.

    I have contacted over 10 people on support chat and have gotten nowhere, everyone tells me something different

    I need to get the console removed from the preview program somehow and ill also add that i have no access to the preview support forum since its not my account thats registered to the program, but the xbox itself.

    Hopefully ill finally be able to get this issue resolved

    Thanks in advance for any help received

    :)
     
    GW BLAZE IT, Jul 26, 2016
    #1
  2. UrbanizedTree
    UrbanizedTree Guest
    Preview Program: console already registered

    Hey BR1DGEY,

    We've queued your console for unenrollment. After the next update is released to the public that console will stop receiving Preview updates.

    -UT
     
    UrbanizedTree, Jul 26, 2016
    #2
  3. onyxishere
    onyxishere Guest
    onyxishere, Jul 26, 2016
    #3
  4. onyxishere Win User

    Preview Program: console already registered

    Hey Bri1dgey, I'll fire off a pm for you so your console can get removed from the program. Please keep an eye out on your pm's for a message from UrbanizedTree.
  5. iSupersniper Win User

    Preview Program: console already registered

    Thank you for the help, I didn't think to post there. Thanks a bunch!
  6. Mister Beep Win User

    Preview program console already registered

    Hey Sylarix911!

    I have added the roles for you to post in our Preview Program Support forum. Go ahead and post what happened there so the proper folks can assist!
  7. DarkrPhi Win User

    Preview Program: console already registered

    You have to first make your own post then wait for a moderator

    However there really isnt any point

    Currently the wait tome ivery long if the program iisnt full already with the currrent waiting list

    Here's a quote from Miss Portia (Part of Official Staff)

    IMPORTANT NOTICE: Change to Preview Program acceptance rates

    Due to a tremendous response from our fans, the Xbox Preview program has reached a near capacity level. With that in mind, we are slowing the number of new people we are accepting to optimize for testing. We are thankful for the amount of interest we’ve
    received to date and look forward to sharing more details on preview opportunities soon.

    Getting into the preview as a new user is slim
  8. DarkrPhi Win User

    Preview Program: console already registered

    Getting invited doesnt garentee that ms will accept you

    Especially now
Thema:

Bought an xb1 thats already registered to preview program

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