Bought a xbox one with one free game "name-your-game", but having trouble redeeming

Discus and support Bought a xbox one with one free game "name-your-game", but having trouble redeeming in XBoX Sales and Promo to solve the problem; I bought a xbox one with a name-your-game free game download, went to "xbox.com/name-your-game, redeemed the code "[Mod Removed]", it returned with an... Discussion in 'XBoX Sales and Promo' started by EvidentStone66, Jun 19, 2016.

  1. Bought a xbox one with one free game "name-your-game", but having trouble redeeming


    I bought a xbox one with a name-your-game free game download, went to "xbox.com/name-your-game, redeemed the code "[Mod Removed]", it returned with an error message to ask me to try again later, but when I tried later, it says the code has
    been used, but I never received the e-mail with the actual game code.

    e-mail: [Mod Removed] Game requested: Forza 6.

    Please assist me as to how to get the code.

    Thanks.

    Steven

    :)
     
    EvidentStone66, Jun 19, 2016
    #1
  2. User 92018
    User 92018 Guest
    redeeming gift card code

    I see this error when there is no name on your Microsoft Account Profile. Please add name here: https://account.microsoft.com/profile/
     
    User 92018, Jun 19, 2016
    #2
  3. SageBLOKHEAD
    SageBLOKHEAD Guest
    Killer Instinct Definitive Edition Wont Work after recent Xbox Update

    Unfortunately I don't at the moment.
     
    SageBLOKHEAD, Jun 19, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Bought a xbox one with one free game "name-your-game", but having trouble redeeming

    Please don't post codes on the forums. These are public so anyone can take them.

    For assistance with that offer, you'll need to fill out the form on the bottom of the offer's FAQ -

    microsoft.promo.eprize.com/.../faq.html
     
    Smwutches, Jun 19, 2016
    #4
  5. Smwutches Win User

    Bought a xbox one with one free game "name-your-game", but having trouble redeeming

    Please don't post codes on the forums. These are public so anyone can take them.

    For assistance with that offer, you'll need to fill out the form on the bottom of the offer's FAQ -

    microsoft.promo.eprize.com/.../faq.html
  6. jamesb2000 Win User

    Ghosts free fall map wont dl

    If you're having trouble redeeming your free-fall code then visit xbox.com login to your account, go to redeem a code and then change your location to the United States.It should then let you redeem the code. I had to do this with mine. Then on your Xbox
    One go to "My games & apps" highlight Call of Duty and press the start button and click "Show all add-ons" It should then show the option to download the Free Fall map.
  7. SAxSPECTERxSA Win User

    The games I purchased and downloaded can be played by another user (account) on my old console?

    The games that were on the previous console (which is no longer in your possession) are attached/associated to your Gamertag. The person who is the new owner will not be able to play the games.

    The games which you install to your Xbox One will not be deleted from your Xbox 360. If the games are psychical copies, then you own those games and have no trouble redeeming to your Xbox One. The person who bought the Xbox 360 (or owns) will not be able
    to play those games because they are associated to your Gamertag.

    I hope this information was helpful.
  8. FacelessMr mj Win User

    Can't redeem a code

    I have only redeemed one Survival Bundle, and that was for Xbox. The other code was for 1 month of Fallout 1st, also for Xbox, and that is the one I have trouble with redeeming. I have never subscribed or bought Fallout 1st Membership before.
  9. ArminatorX Win User

    How to find my redeem code for minecraft windows 10 edition?

    The code you mean was for people that bought JAVA Minecraft on the Mojang website before October 2018. Buyers of the JAVA Version before that date would get a code that allows them to redeem Minecraft Windows 10 on the Windows 10 Store.

    Unfortunately, buyers of the Xbox One Minecraft "only" get the Xbox One Minecraft and nothing else. Only digital buyers of the older "Minecraft Xbox One Version" (With "Xbox One Version" in the game title) would later get the newer Bedrock Minecraft for
    Xbox One for free.

    So, if you bought Minecraft (without the "Xbox One Version" in the name) on your Xbox One, that's the only version you will get. There is no Windows 10 code.
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Bought a xbox one with one free game "name-your-game", but having trouble redeeming

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