Bought a show, got a movie as an episode.

SIERRA 039 · Feb 3, 2016

I just bought the anime The Irresponsible Captain Tylor. The first episode played without a problem then it switched to the second episode, which is actually a live action movie called The Aggression Scale. Very confusing. I jumped over to episode 3, it
played without problem. Should I just call support when I get time?

:)

MaDnE5S0169 · Feb 3, 2016

help!

Every movie and tv show i have purchased from xbox video no longer plays. But if i try to watch an episode i already bought wont let me watch it, if i try to buy the episode or movie again it says it already exists, but doesnt givr me the option to push
play Usually it says ready to watch on all the tv shows and movies ive bought. Now it dont say that. Ive tried refreshing, made sure im on the right account etc....am i screwed or is there a way to get everything back? Ive literally spent hundreds of dollars
on movies and tv shows from xbox video! Someone please help!!

Signing in apearing offline bug... · Feb 3, 2016

Netflix switches my show whenever...

like right in the middle of watching my show, it just stops it and then i have to start the episode all over or scan through the episode to the point in my show/movie i was at. >=(

An Xbox Dude · Feb 4, 2016

Hey SIERRA

I would definitely call support on this one or live chat with them. Click the "Contact Us" button on this page and follow the steps to talk with official support chat:
Xbox One Support | Xbox 360 Support | Xbox Live and Billing Support

An Xbox Dude

Hey SIERRA

I would definitely call support on this one or live chat with them. Click the "Contact Us" button on this page and follow the steps to talk with official support chat:
http://support.xbox.com/en-US/

Mister Mascot

Hey there RyDog158,

The availability of TV Shows, Episodes and Movies is set by the content provider. In this case Nickelodeon, so you'll want to reach out to them for clarification on when these episodes will be added to the Microsoft Movies and TV Store.

Signing in apearing

like right in the middle of watching my show, it just stops it and then i have to start the episode all over or scan through the episode to the point in my show/movie i was at. >=(

Danny Grasso

1. The TV show is Peppa Pig Season 6 and it happens for every episode in the season. This was purchased and downloaded from Xbox movie player in Windows 8.

2. The episodes play fine in Xbox movies on Windows 8.

3. On the same Windows 8 computer the episodes will not play in Windows Media Center.

GIDragon

I'm afraid that answer didn't tell me anything, I meant creating a playlist for streaming movies (not downloaded movies) on the Xbox Series S, and if there's a way to autoplay the next purchased episode of a TV show without downloading each and every purchased episode.

Bought a show, got a movie as an episode.