Bought a movie on Microsoft expecting to be able to play it on Movies Anywhere app, but it...

We are sorry for the misunderstanding sir, this is an open forum and external users can reply to this conversations.

Our suggestion was to mirror your PC to the TV so you can watch the movie because it is not possible using chromecast and there is no app from the cellphone that allows it as welll. If you are looking for a different way please contact support:

https://support.xbox.com/en-US/

Thanks in advance.

Hi Charles you can watch movies with the Microsoft Movies and TV app on your device. Also you can stream media by casting it to a device.

Hi Charles *.

My name is Mauricio am an Xbox ambassador and also part of the Xbox community.

Please:
Go to Microsoft Store app, choose Setting then Downloads, My Library or Puchased to look for your movies to download them.

Thanks

Hi Charles you can watch movies with the Microsoft Movies and TV app on your device. Also you can stream media by casting it to a device.

Hi Charles you can watch movies with the Microsoft Movies and TV app on your device. Also you can stream media by casting it to a device.

Hi again. I wish you could explain to me how to do this. My TV displays our cable on HDMI1. We have our Google Chromecast device connected to HDMI2. When we want to stream content from our phones or laptops, we switch the TV to HDMI2, and the streaming apps connect automatically. When I try to stream this Microsoft movie (Sorcerer, 1977) to the Chromecast on HDMI2, it says it can't connect. Likewise, just trying to cast it to the TV via HDMI1 does not connect, either. The only other ports available are InputAV1 and InputComponent, neither of which have a device connected, but the movie will not connect or cast to either of those. Please help me to be able to cast this movie from my Surface laptop to my Chromecast (in HDMI2 port on Samsung Smart TV). Also, is there any way I can access the movie on my Samsung S21 smart phone?

If you are using Microsoft Movies and TV it is not compatible with Chromecast as a workaround you can mirror your computer to your tv that should work, for Samsung smart phones I will recommend to contact their support site for more information, curently there is no app for android to watch them.

Hi Charles you can watch movies with the Microsoft Movies and TV app on your device. Also you can stream media by casting it to a device.

Hi Charles you can watch movies with the Microsoft Movies and TV app on your device. Also you can stream media by casting it to a device.

Hi again. I wish you could explain to me how to do this. My TV displays our cable on HDMI1. We have our Google Chromecast device connected to HDMI2. When we want to stream content from our phones or laptops, we switch the TV to HDMI2, and the streaming apps connect automatically. When I try to stream this Microsoft movie (Sorcerer, 1977) to the Chromecast on HDMI2, it says it can't connect. Likewise, just trying to cast it to the TV via HDMI1 does not connect, either. The only other ports available are InputAV1 and InputComponent, neither of which have a device connected, but the movie will not connect or cast to either of those. Please help me to be able to cast this movie from my Surface laptop to my Chromecast (in HDMI2 port on Samsung Smart TV). Also, is there any way I can access the movie on my Samsung S21 smart phone?