Bought a Game, Played, Now wont load

thewowhouse · Jun 21, 2018

bought and played a game (State of Decay 2 w disc) downloaded bundle. Xbox was powered off without closing game. Now when i click on the game app (with disc in) it errors out saying im not logged in (but i am, i can goto the store). Tried different disc
loads, nothing. Disc is not scratched. unistalled the game, disc still doesnt auto load. Thought i could reinstall the game but the store wants me to buy! How do i get the game to load/install again?

:)

Chasedbarker100 · Jun 21, 2018

i bought state of decay 2 today and it wont load

i bought state of decay 2 today and it wont load

i bought state of decay 2 today and it wont load

i bought state of decay 2 today and it wont load

i bought state of decay 2 today and it wont load

Sgt Rock 698 · Jun 21, 2018

game add on?

why wont my add on work have both the disc and digital down load of the game and the Viet nam add on is there in my down loads when I click on play now it says use for the game it was bought for

WPAK · Jun 25, 2018

Hi there,

please try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
Restart or Power Cycle Xbox One Console Let us know the results.

If that fails then first please run the network test on the console,

if all shows fine on there try the following steps

- remove the game (Uninstall)

- Power cycle the console

- Install the game via disc again.

If it still won't install the game from the disc, try to see if any other disc is being read properly by the console, if other discs aren't read then try a factory reset on the console (via Settings - console) to see if that helps.

If it all fails then try contacting Xbox Support via Phone or Microsoft Support Chat option to see if they have any other steps to try, or if needed set up a repair

to contact Xbox Support use Contact Us | Xbox Support

WPAK

Hi there,

please try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
http://support.xbox.com/en-us/xbox-one/console/power-cycle-console Let us know the results.

If that fails then first please run the network test on the console,

if all shows fine on there try the following steps

- remove the game (Uninstall)

- Power cycle the console

- Install the game via disc again.

If it still won't install the game from the disc, try to see if any other disc is being read properly by the console, if other discs aren't read then try a factory reset on the console (via Settings - console) to see if that helps.

If it all fails then try contacting Xbox Support via Phone or Microsoft Support Chat option to see if they have any other steps to try, or if needed set up a repair

to contact Xbox Support use http://support.xbox.com/contact-us

Phxse YT 

For some reason it wont let me load it to fortnite and i had just bought the fortnite crew pass for $10 and i was supposed to get my vbucks yesterday but my game wont load up.

buzzearle

Hi tried that reset to 1080 then signed in and tried the game i had downloaded last night that is now playing, but have now discovered another problem loaded just cause 4 disc that i loaded last night and fully installed and now it wont read the disc, tried
another disc and wont read that so i am guessing the blueray drive is faulty

SkinsLvr31

My madden 25 on xbox one wont let me do the latest download needed to play the game. Connection is fine. Other games work fine. Just Madden wont play. It played fine Thanksgiving....now the update wont even load. Ive done all the power down troubleshooting.
Used several wired and wireless connections. Nothing works

EdzusLV

K thnx guys, but now i have new questions. So i assume most wont migrate so fast right? how long? a year? 6 months? and also, will i be able to play my x360 games on x720, will a bbe able to load my x360 profile into x720, will it save my Gamerscore and
my arcade games and bought dlcs?

Bought a Game, Played, Now wont load