Bought a game on the wrong platform

Discus and support Bought a game on the wrong platform in XBoX on Consoles to solve the problem; Good day, I accidentally bought Sims 4 deluxe edition for xbox one when i wanted it for pc. Can i possibly trade for the correct platform?... Discussion in 'XBoX on Consoles' started by KyleSobey, Nov 15, 2020.

  1. KyleSobey
    KyleSobey Guest

    Bought a game on the wrong platform


    Good day,

    I accidentally bought Sims 4 deluxe edition for xbox one when i wanted it for pc.

    Can i possibly trade for the correct platform?

    :)
     
    KyleSobey, Nov 15, 2020
    #1
  2. [Farscape] Win User

    Bought a game on the wrong platform

    i dont think sims 4 is available on the microsoft store for windows, you would need to get a refund and purchase from EA Origin or Steam
  3. Smwutches Win User

    bought pack for the wrong platform

    If you haven't redeemed it, you would check with Target to see if they can exchange it.
  4. onyxishere Win User

    I bought the wrong platform

    Sorry to hear it. What you'll need to do is call phone support to request a refund. Please click this link to get the number for your region. http://bit.ly/2ee23wg
  5. Khalfan Al Romaithi Win User

    I bought currency in a game and didn't receive it (On Windows Store/Xbox App PC)

    I purchased in-game currency on Microsoft but I bought the game on steam so am I not eligible for a refund?

    since I bought it on the wrong platform
  6. ngocphi Win User

    Purchased a game for the wrong platform

    What game is.it

    Keep.in.mind of you bought a.game that is on play on choc it would.be for.xbox

    EA play.is it own platform
Thema:

Bought a game on the wrong platform

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