Bought a game off the store back in January, and it is not showing up in my library.

Discus and support Bought a game off the store back in January, and it is not showing up in my library. in XBoX Games and Apps to solve the problem; I bought Minecraft windows 10 edition on a pc in January and now I can not find the game in any of my accounts, is there a way for me to find out what... Discussion in 'XBoX Games and Apps' started by GaussY, Jan 25, 2021.

  1. GaussY
    GaussY Guest

    Bought a game off the store back in January, and it is not showing up in my library.


    I bought Minecraft windows 10 edition on a pc in January and now I can not find the game in any of my accounts, is there a way for me to find out what account it was bought on?

    For more info, I do have the order in my PayPal history, so I know I am not crazy, but I have checked all my possible accounts with Microsoft and cannot find the order in the order history of the accounts.

    :)
     
    GaussY, Jan 25, 2021
    #1
  2. Savage Glytch Win User

    Why is it not letting me play it when I have the ultimate pass?

    Thanks for getting back

    I've restarted my console many times, and it still showing up on the gamepass library to this day 6th January AND still says "launch/play" on the title inside the gamepass library tab.

    If it's been removed then why is it still showing up in that specific tab showing that it's still there and playable?
  3. richardcramer3 Win User

    Bought 9 games today on sale all but one game nights is showing in library to Install.

    That's what I thought . All other back catalogue games work and I bought it in Xbox sale today with other games in the back catalogue sale. All other 8 show in library install and play. But nights saying I don't own it.

    But I have an email to prove I bought it off store with online receipt
  4. BarrelBurrito01 Win User

    Game Pass Steals My Games???

    Were all the games that aren't showing up in your library bought digitaly? If any of the games are disc and you played them off of game pass then they would show up in the xbox store as installed but then tell you that you can buy them to own forever.
    If all games were digital purchases then there is some sort of bug with game pass.
  5. Belle B Win User

    The long Dark won't install on PC. Error Code: 0x80073cf3

    Thanks for getting back.

    Was the DLC not showing on the Microsoft store app too? It is supposed to show up under Library on Microsoft store app.
  6. Blake Franklin Win User

    "it looks like this was approved it should get added in a bit"

    it is on the transactions page, but not for microsoft and it still hasnt showed up in my game library or even showed i have bought it
Thema:

Bought a game off the store back in January, and it is not showing up in my library.

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