bought a game. not recieved the 1250 credits

Discus and support bought a game. not recieved the 1250 credits in XBoX Rewards & Social to solve the problem; hi there. I bought The Division gold edition this weekend. But did not recieve the 1250 credits for it. Why? e64e81c7-281f-46cd-942d-6ef8a01613a4 Discussion in 'XBoX Rewards & Social' started by TheoKaak, May 17, 2017.

  1. TheoKaak
    TheoKaak Guest

    bought a game. not recieved the 1250 credits


    hi there. I bought The Division gold edition this weekend. But did not recieve the 1250 credits for it. Why?

    :)
     
    TheoKaak, May 17, 2017
    #1
  2. xTye
    xTye Guest
    Haven't received my points at all more than 2 months

    The rewards system is different since September. 1250 credits is not 1250 Microsoft Points. 1000 points is $1. So 1250 points would be $1.25.
     
  3. Smwutches
    Smwutches Guest
    xbox reward points vanishing

    I saw your other post in the Rewards forums. If you had 1250 Rewards credits deposited, that would not have been $15.00. Rewards credits are not the same as Microsoft points so they don't have the same conversion rate. 1250 rewards credits would only be
    $1.25 USD.
     
    Smwutches, May 17, 2017
    #3
  4. Smwutches
    Smwutches Guest

    bought a game. not recieved the 1250 credits

    Keep in mind it takes about 96 hours for credits to show as pending after completing an offer. So depending on when you purchased it, it may not have been enough time to show yet. Also, in order to qualify for that offer, the purchase has to be made using
    currency from your Microsoft account balance. If you used a credit card/Paypal to make the purchase, it would not be eligible.
     
    Smwutches, May 17, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Picnic82,

    The first time purchase offer awards your first purchase made using your Microsoft Account as the payment method. Since your purchase was not made using your Microsoft Account, it did not complete that offer.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    bought a game. not recieved the 1250 credits

    Hello Picnic82,

    The first time purchase offer awards your first purchase made using your Microsoft Account as the payment method. Since your purchase was not made using your Microsoft Account, it did not complete that offer.
  7. Smwutches Win User

    bought a game. not recieved the 1250 credits

    Keep in mind it takes about 96 hours for credits to show as pending after completing an offer. So depending on when you purchased it, it may not have been enough time to show yet. Also, in order to qualify for that offer, the purchase has to be made using
    currency from your Microsoft account balance. If you used a credit card/Paypal to make the purchase, it would not be eligible.
  8. W1LSH3R Win User

    Rewards

    Yeah I have but the 1250 haven't been credited to me twice I've bought games etc off the store?
  9. xTye Win User

    Haven't received my points at all more than 2 months

    The rewards system is different since September. 1250 credits is not 1250 Microsoft Points. 1000 points is $1. So 1250 points would be $1.25.
  10. Smwutches Win User

    xbox reward points vanishing

    I saw your other post in the Rewards forums. If you had 1250 Rewards credits deposited, that would not have been $15.00. Rewards credits are not the same as Microsoft points so they don't have the same conversion rate. 1250 rewards credits would only be
    $1.25 USD.
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bought a game. not recieved the 1250 credits

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