Bought a game digitally on my console and it still says buy to own. Won't install even...

Hi, Steven. My name is Ron, a fellow Xbox gamer. I will be more than happy to help you.

The console will detect that you have the digital version of the game that is installed on your console if you try to launch the game and it will automatically launch the digital version. You will have to uninstall it first before you can install the game through the disc version.

That won't make any difference. The disc is just a medium to install the game. Since the they already own the digital license it won't make any difference of how the game is installed, it will still be owned digitally.

Like others mentioned, even though the game is installed to the hard drive, you still need the disc because it acts as an authentication / key that says you own the game.

Unless of course you buy the game digitally.

I have exactly the same issue. Bought Split/Second on the Xbox 360 digital marketplace, it clearly states it is compatible with Xbox One, then the damn 360 just decided to RRoD on me, and Idecided to keep playing the game on my Xbox One, the store says I don't own the game.If I go to the xbox 360 marketplace on my browser, it says I own the game, the order history also indicates that I own the game, but in the Xbox One store it says I have to buy it again. Contacted Microsoft rep and they decided that I should rebuy the game again on the Xbox One, start the installation and they would refund the value, since I already have the game. Installed the game, but it won't run, still says I don't own the game... Digital is the future... Sure thing... My mistake was acquiring a All Digital Xbox One version.....

Update: Just checked both my Xbox One and the microsoft store and it seems this issue is now fixed for me after 3 whole days...

Hi thank you for replying. Yes that was included in the trilogy I bought. I just checked my account purchases and it's definitely in there. When I check in the store on xbox it says it's included with game pass and next to that buy to own rather than the usual you own this and if I click buy to own it tells me you already own this. Also in the store under the trilogy where it says in this bundle everything says owned except the hitman 3 access pass: hitman 2 standard but if I click on it and press buy now it tells me I already own it but it just won't install. It lets me try to install maybe because it on game pass but it won't install.

Is this a game you only bought on disc? As you can't play disc games on an all digital console. You will need to buy a digital game version to play on the all digital console as it uses the disc to still confirm you own the game.