Bought a game can’t play

Hi FaZe B, my name is Daniel and I would be happy to help.

I understand that you can't play MW3, but why? Could you give me more information about the problem you are having? This way I could offer you better help and a possible solution.

I wait your answer.

Best regards,
Daniel.

so i just can’t play the game i bought?

you pre ordered a game, which game, has the release date arrived for that game.

Hello TimothyBaldwin2

Please re-check your Order history to confirm that the item was successfully purchased under your account!!

If it is, try to remove your profile, then turn off the console and remove the power cord; wait for 1 to 2 minutes before plugging it back in and turn on the console and sign in and try again!

If the issue persists, I would strongly suggest trying the troubleshooting steps below:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear

Then select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.

I am trying to play a game but since they are all digitally bought, for the most part, I can’t and that is very upsetting.