Bought a game but it never downloaded

Discus and support Bought a game but it never downloaded in XBoX Games and Apps to solve the problem; On 01/10/15 I bought FIFA 15 from the x box market place but an error apeared on screen telling me that the purchase wasn't succesful, but few minutes... Discussion in 'XBoX Games and Apps' started by murrayd4, Jan 13, 2015.

  1. murrayd4
    murrayd4 Guest

    Bought a game but it never downloaded


    On 01/10/15 I bought FIFA 15 from the x box market place but an error apeared on screen telling me that the purchase wasn't succesful, but few minutes later I got a confirmation purchase email from microsoft. The problem is that the game was deducted from
    my credit card but the download never started, how can I get the game to download?

    :)
     
    murrayd4, Jan 13, 2015
    #1
  2. murrayd4
    murrayd4 Guest
    Microsoft Purchase Confirmation

    What can I do if I bought a game and got the confirmation mail but the game never downloaded?
     
    murrayd4, Jan 13, 2015
    #2
  3. I bought but it didnt downloaded

    i buy a gift card and i use the code before i use the xbox live gold menbership and i cant use the funds to purchase item please help me.
     
    ZonkedFern22286, Jan 13, 2015
    #3
  4. onyxishere
    onyxishere Guest

    Bought a game but it never downloaded

    Sorry to hear it. You'll need to call phone support for more assistance with this as only they can help with billing issues.

    If you live in North America then dial 1-800-469-9269
     
    onyxishere, Jan 13, 2015
    #4
  5. onyxishere Win User

    Bought a game but it never downloaded

    Sorry to hear it. You'll need to call phone support for more assistance with this as only they can help with billing issues.

    If you live in North America then dial 1-800-469-9269
  6. SquatBus9686 Win User

    Why not sell a blue-ray free version for less?

    I own a vita, never bought a retail game. I've downloaded everything.
  7. murrayd4 Win User

    Microsoft Purchase Confirmation

    What can I do if I bought a game and got the confirmation mail but the game never downloaded?
  8. iTrustDave Win User

    I have bought diablo 4 but it wont even download, why ? Plus if i cant play it ill i get my money back as i have paid £89.99 for early access

    I’m having this same issue. I bought the standard edition and it never downloads.

    How do I get this game?
  9. shanemc donagh Win User

    pre ordered fifa 22

    I bought the ultimate edition and never got my add one and can’t download them basically just got the game
Thema:

Bought a game but it never downloaded

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