Bought a game but can't install it

Discus and support Bought a game but can't install it in XBoX Games and Apps to solve the problem; I bought machinarium from a website, activated and everything was ok, I don't see it in my library, on the store it's still asking to buy it, in my... Discussion in 'XBoX Games and Apps' started by AHMAD4K, May 6, 2023.

  1. AHMAD4K
    AHMAD4K Guest

    Bought a game but can't install it


    I bought machinarium from a website, activated and everything was ok, I don't see it in my library, on the store it's still asking to buy it, in my order history I can see the game, when I click on it I get " content not available" and when I click it directs me back to the store to buy it, I did everything from restarting to removing account.

    :)
     
    AHMAD4K, May 6, 2023
    #1
  2. OpticRJames Win User

    Bought a game but can't install it

    I see. Are you using a console or a computer to play the game?
  3. OpticRJames Win User

    Bought a game but can't install it

  4. OpticRJames Win User

    Bought a game but can't install it

  5. AHMAD4K Win User

    Bought a game but can't install it

    Yes, it's written " completed " in green just like the rest of all the games I bought before.
  6. OpticRJames Win User

    Bought a game but can't install it

    Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

    Please let me know if you purchased the game from this link, https://www.xbox.com/en-us/games/store/machinar....

    Please also double-checked if you have a completed transaction for the game purchase on your account's order history from this link, https://account.microsoft.com/billing/orders.

    If you purchased the game from the link that I have provided, it is only available to access using a PC.
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Bought a game but can't install it

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