Bought a DIGITAL COPY of a game, but it says i need to insert game disc to play, HELP

Discus and support Bought a DIGITAL COPY of a game, but it says i need to insert game disc to play, HELP in XBoX Games and Apps to solve the problem; So i bought a DIGITAL copy of Rainbow Six Siege from the xbox live store and ever since the installation was finished i havent been able to play, a pop... Discussion in 'XBoX Games and Apps' started by HesitatedUncle7, Aug 3, 2016.

  1. Bought a DIGITAL COPY of a game, but it says i need to insert game disc to play, HELP


    So i bought a DIGITAL copy of Rainbow Six Siege from the xbox live store and ever since the installation was finished i havent been able to play, a pop up display message comes on asking me if i own this game, and to insert the game disc, BUT I BOUGHT IT
    DIGITALLY, IVE UNINSTALLED AND INSTALLED IT TWICE ALREADY AND yes IM logged into xbox live, what do i need to do in order to play my digital copy of this game, erroc code is (0x803f8001)

    PLEASE HELP,

    :)
     
    HesitatedUncle7, Aug 3, 2016
    #1
  2. Paid for a digital game and now its telling me I can't play it. I need to buy it

    I have proof of buying a digital copy of gta v and its not allowing me to play it. Saying please insert disc or purchase the game. Which I've already did a few months agoWith that said. I've tried uninstalling the game but it doesn't give me the option
    to reinstall. Says I need to buy. And I looked at a https//commerce.Microsoft. com/payment hub. And its there paid for
     
    HeroicPandora0, Aug 3, 2016
    #2
  3. easton2o2
    easton2o2 Guest
    Cannot start the game - Xbox says 'Do you Own this game or App'. Digital Version.

    I purchased a digital copy of call of duty advanced warfare same problem as these guys above need help said to sign in to xbox live or insert disk but I bought it on the xbox ..... please help
     
    easton2o2, Aug 3, 2016
    #3
  4. Foulwynd
    Foulwynd Guest

    Bought a DIGITAL COPY of a game, but it says i need to insert game disc to play, HELP

    Foulwynd, Aug 3, 2016
    #4
  5. Miss Bijoux
    Miss Bijoux Guest
    Hey HesitatedUncle7 -

    Sorry to hear about the issue. That error code generally indicates that the account that is attempting to load the game does not own the license for the game in question. Could you please check your
    purchase history to verify that your Xbox Live account owns Rainbow Six: Siege? If not, is it possible that another account on your Xbox One console purchased the game?

    Let us know please! Bought a DIGITAL COPY of a game, but it says i need to insert game disc to play, HELP :)
     
    Miss Bijoux, Nov 2, 2018
    #5
  6. Foulwynd Win User

    Bought a DIGITAL COPY of a game, but it says i need to insert game disc to play, HELP

  7. Miss Bijoux Win User

    Bought a DIGITAL COPY of a game, but it says i need to insert game disc to play, HELP

    Hey HesitatedUncle7 -

    Sorry to hear about the issue. That error code generally indicates that the account that is attempting to load the game does not own the license for the game in question. Could you please check your
    purchase history to verify that your Xbox Live account owns Rainbow Six: Siege? If not, is it possible that another account on your Xbox One console purchased the game?

    Let us know please! :)
  8. HomegrownSilky Win User

    Game discs

    If you didn't purchase a digital copy of the game, then you need to insert the disc everytime.
  9. DaffodilWings60 Win User

    Do you own this game or app?

    I bought GTA 5 , played a few times , is now an error and the game does not start:

    "Do you own this game or app?

    If you have a game disc, insert it now. Otherwise, make sure you’re signed in to Xbox Live. If you don’t have rights for playing it, you’ll need to buy it at the Xbox Games Store."

    On my Xbox I have two accounts . At first I bought the game , and the second playing it .

    "support.xbox.com/.../insert-disc-purchase-digital" - nothing helps((((

    Now the game is not working on any account.

    Help me please.
  10. MaximumExtreme Win User

    how is it able to play a physically bought game without a disk?

    That's not possible. The disc needs to be in the tray in order to play the game, unless he bought both the physical copy and the digital copy of the game.
Thema:

Bought a DIGITAL COPY of a game, but it says i need to insert game disc to play, HELP

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