Both Xbox one controllers won't stay on

Luca JJ · Apr 12, 2023

Both Xbox one controllers won't stay on

So I went to use one of my controllers and it turned on my console then turned off. I know it had low battery so I thought it died. I switched to my controller with the fully charged rechargeable battery and it wouldn't stay on either. So I put new batteries in both and they still wont work. The most they do is turn my xbox on. I connected both by cord to the console and same thing. The controllers were working perfectly fine yesterday and I don't know what to do. They will not stay on by any means. HELP!!!!

They turn on, blink once, then fade away to off. When plugged into the xbox, they turn on then turn of in less than a second. Why are both of my excellent condition controllers doing this????

:)

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

We may need to perform a powercycle on your console by following the steps below accordingly including the waiting period.

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

2. Unplug your console for 5 minutes.

3. Turn your console back on by pressing the Xbox button on the console.

jliang14

After the Anniversary Update, both my wireless dongle and Xbox One controller (both OEM) appear to be broken.

The dongle doesn't show up in Device manager, despite switching to different USB ports.

The gamepad now won't stay turned on, even connected via USB. Isn't detected in the "Xbox Accessories" app.

SilverFurby

"After the Anniversary Update, both my wireless dongle and Xbox One controller (both OEM) appear to be broken.

The dongle doesn't show up in Device manager, despite switching to different USB ports.

The gamepad now won't stay turned on, even connected via USB. Isn't detected in the "Xbox Accessories" app."

I have exactly the same problem..

FunGamer

Same here. It will connect but it won't stay connected for very long. I have an Xbox One X but I'm sure the controller is the same.

KuleGray

I have already tried that. When I try to sync it, nothing happens. Is there a certain way to sync it. I had my Xbox on and held both sync buttons. Does my controller have to be on? My controller won't stay on unless I hold the home button.

Both Xbox one controllers won't stay on