Borderlands The Pre Sequel Unable to download DLC

Discus and support Borderlands The Pre Sequel Unable to download DLC in XBoX Games and Apps to solve the problem; I have the rest of the DLC loaded, including the compatablity pack and part 2 of the Claptastic DLC. However, when I attempt to download the 2 gig... Discussion in 'XBoX Games and Apps' started by Coyote Ver 3, Jan 15, 2016.

  1. Coyote Ver 3
    Coyote Ver 3 Guest

    Borderlands The Pre Sequel Unable to download DLC


    I have the rest of the DLC loaded, including the compatablity pack and part 2 of the Claptastic DLC.

    However, when I attempt to download the 2 gig file, all I get is the cancel option. There's no loading circle either, it just sits there.

    For giggles I let it sit while doing something else for a half hour, and nothing changed.

    At this point I have cleared the 360's cache, uninstalled and reinstalled all of the DLC and the game itself, and I still don't have the option to actually download the Claptastic 2 gig DLC file.

    What's going on? Has the DLC been disabled?

    :)
     
    Coyote Ver 3, Jan 15, 2016
    #1
  2. DOOM064
    DOOM064 Guest
    Tales From The Borderlands achievements glitched.

    I have the same problem with Tales From the Borderlands and Borderlands the Pre sequel new dlc.
     
    DOOM064, Jan 15, 2016
    #2
  3. IceStorm III
    IceStorm III Guest
    Borderlands: The Pre-Sequel ... Not on Xbox One?

    [quote user="BizarroMantis"]"Pre-sequel" is contradictory. It's literally like saying the next in a series that comes before.[/quote]In this specific instance, that's correct. Borderlands: The Pre-Sequel fits between Borderlands and Borderlands 2 in the
    series cronology. As Borderlands 2 is the sequel to Borderlands, Borderlands: The Pre-Sequel accurately describes the game's chronological position in the series.
     
    IceStorm III, Jan 15, 2016
    #3
  4. Borderlands The Pre Sequel Unable to download DLC

    CrimsonHuntz oG, Jan 16, 2016
    #4
  5. Undead Pixel
    Undead Pixel Guest
    Ditto, tried deleting all content and redownloading, clearing cache. Heck I even reinstalled the last system update just to be 100% sure. I have contacted Gearbox who said this

    Thank you for getting back to us and being so patient throughout this daunting and challenging matter, we duly appreciate it!

    Good news! We have finally found what the factor causing this issue for

    many Xbox 360 players is. After much back and forth between our own

    Support team and Microsoft's Xbox Support, the latter found out that

    there was an issue with the way the content is listed on the Xbox Live

    Marketplace. So what does this mean for you Vault Hunter? Well let me

    explain:

    You will need to get in contact with Microsoft's own Xbox Support here:
    support.xbox.com/.../contact-us2


    You will write in your current issue and provide all screenshots and information we have asked you from our end, including the transcript of this ticket (or link) so the agent who will be looking at the issue will be able to know and pinpoint the issue.

    Microsoft will ask you to purchase this content again. Fear not! They will proceed to refund you right after and you will be the proud owner of the Claptastic Voyage DLC!

    After all this, you may finally enjoy what has become, at least for me, a Claptastic Challenge!

    I sincerely hope this will grant you your downloadable content as

    originally planned and get you to become the most *** son of a -

    Woah... got carried away there.

    Stay *** Vault Hunter... Stay ***!

    If you have any other questions or concerns, please contact us again; we'll be happy to help you out!

    Kindest regards,

    I have since contacted Xbox support only to be referred this thread of the support forum and also the support forum on Gearbox which looking at the gamertags is more than likely the same people. I wish I'd have just got the handsome collection for Xbox one
    now rather than a season pass which obviously doesn't work :/
     
    Undead Pixel, Jan 16, 2016
    #5
  6. Coyote Ver 3
    Coyote Ver 3 Guest
    Good luck with tech support. It took a 2 hour chat with them to get it resolved.
     
    Coyote Ver 3, Jan 16, 2016
    #6
  7. Undead Pixel
    Undead Pixel Guest
    Tell me about it, I've spoken to Gearbox, Xbox support, back to Gearbox now back to Xbox support on Twitter and am still no better off. It seems no-one gives a *** about this game anymore.
     
    Undead Pixel, Nov 2, 2018
    #7
  8. DOOM064 Win User

    Tales From The Borderlands achievements glitched.

    I have the same problem with Tales From the Borderlands and Borderlands the Pre sequel new dlc.
  9. Undead Pixel Win User

    Borderlands The Pre Sequel Unable to download DLC

    Tell me about it, I've spoken to Gearbox, Xbox support, back to Gearbox now back to Xbox support on Twitter and am still no better off. It seems no-one gives a *** about this game anymore.
  10. CrimsonHuntz oG Win User

    Borderlands The Pre Sequel Unable to download DLC

  11. Coyote Ver 3 Win User

    Borderlands The Pre Sequel Unable to download DLC

    Good luck with tech support. It took a 2 hour chat with them to get it resolved.
  12. Undead Pixel Win User

    Borderlands The Pre Sequel Unable to download DLC

    Ditto, tried deleting all content and redownloading, clearing cache. Heck I even reinstalled the last system update just to be 100% sure. I have contacted Gearbox who said this

    Thank you for getting back to us and being so patient throughout this daunting and challenging matter, we duly appreciate it!

    Good news! We have finally found what the factor causing this issue for

    many Xbox 360 players is. After much back and forth between our own

    Support team and Microsoft's Xbox Support, the latter found out that

    there was an issue with the way the content is listed on the Xbox Live

    Marketplace. So what does this mean for you Vault Hunter? Well let me

    explain:

    You will need to get in contact with Microsoft's own Xbox Support here:
    support.xbox.com/.../contact-us2


    You will write in your current issue and provide all screenshots and information we have asked you from our end, including the transcript of this ticket (or link) so the agent who will be looking at the issue will be able to know and pinpoint the issue.

    Microsoft will ask you to purchase this content again. Fear not! They will proceed to refund you right after and you will be the proud owner of the Claptastic Voyage DLC!

    After all this, you may finally enjoy what has become, at least for me, a Claptastic Challenge!

    I sincerely hope this will grant you your downloadable content as

    originally planned and get you to become the most *** son of a -

    Woah... got carried away there.

    Stay *** Vault Hunter... Stay ***!

    If you have any other questions or concerns, please contact us again; we'll be happy to help you out!

    Kindest regards,

    I have since contacted Xbox support only to be referred this thread of the support forum and also the support forum on Gearbox which looking at the gamertags is more than likely the same people. I wish I'd have just got the handsome collection for Xbox one
    now rather than a season pass which obviously doesn't work :/
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Borderlands The Pre Sequel Unable to download DLC

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