Borderlands 3 Super Deluxe says you get the season pass and yet still have to pay for it?

Ornery Optiplex · Sep 20, 2019

I pre-ordered BL3 Super deluxe edition, physical release, that is suppose to come with the season pass. after activating my code, all the random skins, trinkets etc dlc installed except for the pass. Going to the game store on my Xbox > borderlands 3 super
deluxe Edition > overview >show more, show that the Season pass is part of the bundle but still has the full price attached to it. Is this some kind of error on Microsoft or Gearbox's part or was there some fine print that I didn't read that say it's "included"
at cost or something?

:)

XXXTOMMYPICKLES

Usually with things like this, it adds the DLC to your ready to install section as it is released.

Skepticality

The season pass isn’t something you will install but rather more of a ticket that will give you the DLC’s for free when they become available

{Parity}

The best way to reach Live Support would be here:
https://support.xbox.com/contact-us

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

XBF Diego M

Hi Ornery Optiplex,

Thank you for posting on the Xbox forums. If you redeemed a code for Borderlands 3 Super Deluxe Edition and got all of the pre-order items, then the Season Pass should also have a notification that you own the product above the display
picture when viewing the Season Pass in the Microsoft Store. This indicates that you own the Season Pass and will be able to download the items included when they become available to download. Sometimes, since the Season Pass license incorporates multiple
items released over a period of time, it may display that you need to purchase the Season Pass even though your account does have the license for it.

I recommend contacting Xbox Customer Support over phone so they can review your licenses with you since we cannot do so over the forums and they can confirm what is listed on your account.

1. Contact us here
2. Select Xbox One
3. Select See other options
4. Select Payment & billing under Account management
5. Select show contact options and go to step 4
6. Select Request a call from Support if available within hours of operation or there should be a number for you to call and hours of operation for your region

I hope this helps!

B4dW0lF

I have purchased the Super Deluxe Edition of the game and redeemed the code on my account. Everything shows purchased but the season pass says I still need to buy it?

Even the Code card says it includes the season pass, but it doesnt show I own it...

When I go to my purchase history it shows I own the Super Deluxe Edition but it
doesn't show the season pass was included...

Borderlands 3 Super Deluxe says you get the season pass and yet still have to pay for it?