Borderlands 3 game crash caused me to lose most of my gear

Hi. My name is Brilliant, an independent advisor. I am happy to assist you today.

I am sorry you're experiencing issues with your Borderlands 3 game and game progress. Cloud progress is updated automatically, and retrieved the same way when the game starts while connected to the internet. If this progress is corrupted or is not the latest you need, you can try start the game offline and use the console's save files.

To do so, follow these steps: Press the Xbox button on your controller to open the guide > Select Settings > General > Network settings > Select Go offline.

You can then start the game and the save file used will be the one from the console. If this has the progress you want to use, you can then turn off the go offline once in game and the cloud save file will be updated with the current progress.

If the progress you need is not in the console either, then unfortunately you may have lost your progress for good. In future, create multiple save files on the console to always have some back up to fall on in case anything like this happens again.

I hope this helps.

Mine crashes back to the Xbox dashboard...

It did it a few times when the game was brand new, but then I was playing for weeks with no issues. Then after the most recent big update for season 1 my game crashes every time, either in the menus or once I start a game (which causes me to lose my gear in zombies...)

Is it only certain games? Modern Warfare and Borderlands 3 have had issues recently that cause crashes, the latest modern warfare patch for me at least has made the game more stable

Resetting did not help. The games that seem to be giving me most of my problems are Just Cause 2 and Gears of War 3.

I don't buy too many games. With that said, the ones I'm looking forward to the most are Gears 5 and Borderlands 3. Those 2 games should keep me busy for awhile.

Can't wait to jump into the Tech Test for Gears 5 tomorrow.