Boot up problem.

Discus and support Boot up problem. in XBoX on Consoles to solve the problem; Sir/Ma'am Apologies if i come across as Hostile but can we try to keep it civil and calm Alright then. But my Statement will stand it will need to be... Discussion in 'XBoX on Consoles' started by Phillev, Mar 26, 2016.

  1. Qwertei
    Qwertei Guest

    Boot up problem.


    Sir/Ma'am Apologies if i come across as Hostile but can we try to keep it civil and calm

    Alright then. But my Statement will stand it will need to be sent in for repairs and i understand it's frustrating but support agent could not resolve it. it's a problem which will require attention from an Engineer so i Highly recommend it at this point.
     
    Qwertei, Mar 29, 2016
    #16
  2. Phillev
    Phillev Guest
    And what do you think the problem could be. The only other thing is that due to the plug positions in my house it isn't directly plugged into the wall could this cause an issue? Thanks for your continued help.
     
    Phillev, Mar 29, 2016
    #17
  3. Qwertei
    Qwertei Guest
    We've discussed the Plug Positioning and it seems that the Plugs have no issue with it No external Plugs where added. It's Seems everything is functioning fine besides this problem which i cannot resolve for you Apologies.
     
    Qwertei, Oct 31, 2018
    #18
  4. Phillev Win User

    Boot up problem.

    Thanks for your ongoing help but a corrupted file would cause this to happen every time the machine starts up not just the odd time I decide to eject a disc at a certain point during start up. As I have repeated not ejecting the disc the machine loads up
    fine. I did speak to a customer services rep who also was stumped and doing a reset yesterday the problem still exists
  5. Qwertei Win User

    Boot up problem.

    Sorry for your issue i can understand it's hard too fix but we do try our best remember that :)

    But anyways i do recommend contacting the Customer support and confirming this but the way i picture this is there a boot up problem resulting a file not being loaded properly therefore it's corrupted and will require a Reset of the system. Please do not
    do this yet until a support agent has reviewed your case and encourages you on doing this action.
  6. Qwertei Win User

    Boot up problem.

    Okay Lets try removing the Kinect from the console clear the system cache and see if it resolves it's self

    If it does fix itself then it may be the Kinect draining your console of the power and may need repairs but i currently don't recommend this yet. If i Cannot resolve your issue i'd really start a chat with an Xbox Support agent to get Fast Messages and more
    info on the Topic.

    Clear the Cache- support.xbox.com/.../power-cycle-console

    Xbox Customer Support- http://support.microsoft.com/contactus/?ln=en-ca&ws=canadaen
  7. TerreBullet Win User

    Boot Up Problem.

    Wait for an update, sometime there can be a little corruption with the dashboard.

    One of my old consoles did that and once on the dashboard said it can't load "avatarassets.xex" but after an XBL update it was working fine again.
  8. o CaMboDiAn o Win User

    Boot Up Problem.

    Now it doesn't read my gamer at all. It is an xbox 360 elite.
Thema:

Boot up problem.

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