Bonus points no received

BenginoMan · Mar 21, 2017

Hi,

last week i purchased NBA 2k17 from XBOX Live (a 79.99$ CDN retail game) and was convinced i would be receiving 6000 bonus rewards due to that purchase (which to quote "just spend $60 before tax on ANY* content from the Xbox Store or Microsoft Movies & TV
by March 31. ), to this day i have yet to see those points as pending, could this be looked into so that i receive the points?

Gamertag:

purchase date: March 13th, 2017

Thank you

:)

BillZombie · Mar 21, 2017

question about microsoft store online pre-order

I ordered from Microsoft Store also. I received the game, but no codes for the pre-order bonuses. (Alyx Brand + Hammerburst) or the 1600 points.

thedmond · Mar 21, 2017

Rewards Points

I received a bonus offer for 5000 rewards points if I made a digital purchase on Xbox store greater than $25. I made a purchase, digital download for $33 and I have received no points in my rewards account. I would like to know what is going on.

XBLRewards8 · Mar 22, 2017

Hello BenginoMan,

Apologies for the inconvenience. There was a yearly maintenance that occurred on the servers that we use that caused processing to be delayed by a day or so. The Credits are now pending in your account as of the 20th.

XBLRewards8

Hello BenginoMan,

Apologies for the inconvenience. There was a yearly maintenance that occurred on the servers that we use that caused processing to be delayed by a day or so. The Credits are now pending in your account as of the 20th.

BigDaddyxBrock

Big if you choose to do this here is the list of the benefits you receive from the ESO subscription, so its not that great really....

ESO Subscription Benefits

1500 crowns per 30-day membership period

Access to all downloadable content for the duration of membership

10% bonus to experience point gain

10% bonus to crafting research

10% bonus to crafting inspiration gain

10% bonus to gold acquisition

Doctor Fofo

edit: I've not received my 5000 points nor my 10 bonus keys, I just realized I didn't actually state my problem lol

xTye

Promotions like those are usually setup so that you receive the bonus points 6 to 8 weeks after the promos end date. So 6 to 8 weeks after June 26th is when you can expect to see those points.

SLAYERLANE

The problem seems to have been resolved, about 24 hours after purchase the punch card is now showing correctly and I have now received my 5000 bonus points. Stay Safe!

Bonus points no received