"Bones" Season 9, Episode 14 "The Master in the Slop" shows wrong content

After purchasing "Bones" Season 9, Episode 14 "The Master in the Slop" I happily downloaded to my Surface 2 and watched the episode. However towards the end of the episode the characters had an exchange which seemed out-of-sequence with the series. This
was confirmed when I purchased and watched "Bones" Season 9, Episode 16 "The Source in the Sludge" because it was the exact same video content, however this time it was in-sequence.

The issue is that whenever you attempt to watch "Bones" Season 9, Episode 14 "The Master in the Slop" you instead get episode 16 video and audio.

Please correct the content for episode 14 so I can watch this episode. Thanks.

:)

 

Missing episodes after season purchase

I purchased seasons on Xbox and for some reason it seams 1 or more episodes require me to purchase them again. For example, I purchased the season for " The Mindy Project" but episodes 11 and 12 require me to purchase them again. I purchased the season
of "New Girl" Season 2 but it is missing episode 20 and requires that I purchase it again. I just purchased The History Channel series "The Bible" and it requires that I repurchase episodes 8-9. I had this same issue with Family Guy and one or two other series
but I just figured it was a glitch or something and repurchase the episodes but this is getting rediculous. Purchase of the season is supposed to save me money. Is there an easy way to fix this?

 

Red vs. Blue Season 9

[quote user="SirFlibble"]

God I lot interest in this in about season 3.. I'm amazed it's made it to season 9/

[/quote]

The show has a crazy fan base, Rooster Teeth even host their own conventions now, not to mention the three or four fan hosted conventions every year, which RT always make an appearance at.



BTW, episode 2. Alot of animation in this one, I got a Halo boner just watching this.

 

Hey there Aydsman!

I'm sorry to hear about the issue you've experienced with not being able to view the correct content for Episode 14. That definitely is strange. We've let the appropriate folks know about what you've been experiencing and we'll let you know when we have
more information to provide.

By the way, thank you for passing along the detailed info! We appreciate that, as it helps us to better understand what you're experiencing.

 

Im missing ep22 for some reason its not showing up it goes from 21 to ep 23 ??

 

Hey there Asgaurd,

I've went ahead and checked Season 9 for Episode 22, and I'm able to find it on
video.xbox.com and the Xbox Video app for both the Xbox 360 and Xbox One consoles.

I would like to ask some questions to get some clarity regarding this issue.

1. Is "Bones" the show you are talking about?
2. What season is it that this Episode 22 is missing from?
3. What platform are you unable to find this episode on?
4. Were you trying to purchase this episode or have you already purchased it?
   

Let us know the answers to the questions above and we'll see what we can do to help get this issue sorted.

 

I bought the season pass on my 360 but i cant find it on my xbox one either

season 9 i checked online the ep is called "the nail in the coffin"

 

Yes bones i bought the hd season pass

 

Hey there Aydsman!

Good news! I have confirmation that Bones Season 9, Episode 14 is now playing the correct content. If by chance it is not working on your end, post back and let us know!

Thanks for your patience!

Hey there Asgaurd!

Thanks for the quick reply and answering the questions I asked above. Let's try out some troubleshooting steps to see if we can get this sorted and retrieve Episode 22 back.

For the Xbox 360 console, I would suggest trying out these steps:

1. Clear your cache three times.
   
2. Restart your console.
3. Launch the Xbox Video app.
4. Press the Y button to Search Xbox Video
5. Type in Bones - Select the show and Season 9
6. Select "See all episodes"
7. Find and choose Episode 22.
8. Select Download.

If this list of steps above don't do the trick, please post back and let us know.

 

Hi there,

Season 9 Episode 14 looks great. I've re-purchased it now, thanks for sorting that out.

I can confirm Asgaurd's issue. I can't see "Bones" Season 9 Episode 22 either. I've looked within Xbox Video on Windows 8.1 Update and also on video.xbox.com (specifically:

video.xbox.com/.../e65508a0-f320-49f2-a4f8-3115ba4d1600 ).

Both locations show episode 20 and 21 then skip 22 and show 23 and 24. Episode 22 is definitely missing for me.

Note I'm in Australia and have an Australian Microsoft/Xbox Account.

 

Hey there Asgaurd and Aydsman!

First off, thank you both for passing along detailed info about episode 22.

I just want to let you both know that we've bubbled this info up to the appropriate folks and that they are currently looking into it. I'll let you know when we have more information to provide.

 

Hey again Asgaurd and Aydsman!

Thank you both for your continued patience as the appropriate folks were looking into this, it's much appreciated!

Episode 22 from Season 9 of Bones should now be back up, live, and ready to watch again. Please see if you can locate and watch it. If either of you are still experiencing an issue, please let us know. Thanks!