BluRay app doesn't work... now what?

Discus and support BluRay app doesn't work... now what? in XBoX Games and Apps to solve the problem; Any advice for watching DVD's or BluRays since the BluRay app doesn't work? It seems like everyone gets the (0x91d70000) error. The disc player was a... Discussion in 'XBoX Games and Apps' started by Sheldon Stone, May 19, 2023.

  1. Sheldon Stone
    Sheldon Stone Guest

    BluRay app doesn't work... now what?


    Any advice for watching DVD's or BluRays since the BluRay app doesn't work? It seems like everyone gets the (0x91d70000) error. The disc player was a major factor when I originally bought the thing.

    :)
     
    Sheldon Stone, May 19, 2023
    #1
  2. CarTzy Win User

    BluRay app doesn't work... now what?

    Hello Sheldon Stone,

    Welcome to Xbox community forum.

    The error 0x91d70000 usually means that there is a problem with the Blu-ray disc or the Blu-ray player. There are some possible solutions that you can try to fix this error:



    • Make sure that the disc is clean and not scratched.
    • Make sure that the disc is compatible with your region and your Xbox console.
    • Try to eject and reinsert the disc several times.
    • Try to restart your console and check for any updates.
    • Try to use a different Blu-ray disc or a different Blu-ray player.

    Also perform the troubleshooting steps here: Troubleshoot problems playing a disc | Xbox Support

    We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.
  3. CarTzy Win User

    BluRay app doesn't work... now what?

    Hello!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.


    [​IMG]


    Thank you for understanding.
  4. Jon - G35Guy Win User

    Blu-Ray Error Code 0002 "Needs Update"

    Are you connected to the internet? When you start the bluray app, if you are connected to the internet and signed in to Live), it should tell you an app update is available. I got a bray app update this morning when I tried a bluray.

    If that doesn't prompt you to update, then I'd uninstall the bluray app, reboot the machine and then install the bluray app again.
  5. N1CKOLAI Win User

    Blu ray player app doesn't play regular DVD?

    I tried again just the other day, and worked fine. Either they patched the glitch, or I had to close the app after it installed, and reopen it. Try downloading your BluRay app, shut down the xbox, and restart it and put in the disk. If this doesn't work,
    I don't know what will. Good luck!
  6. Arminator Win User

    Blue ray player

    Also: What BluRay discs are you trying to play that lock up the BluRay player app, and what BluRays are in poor quality?
Thema:

BluRay app doesn't work... now what?

Loading...

  1. BluRay app doesn't work... now what? - Similar Threads - BluRay app doesn't

  2. Closed bluray player app then screen went black, what do i do?

    in XboX Insiders
    Closed bluray player app then screen went black, what do i do?: I was watching neon genesis evangelion on bluray and i wanted to play gta before my mom got back home and when i closed the app it weny black. I tried pushing the xbox button on the controller ive...

  3. BluRay app freezing up with DVD play

    in XBoX on Windows
    BluRay app freezing up with DVD play: Hey guys! I have been experiencing issues with the BluRay app as it seems to always freeze at the halfway point with DVDs. Streaming seems to be fine, but DVDs always seem to freeze up. Any...

  4. Is Microsoft ever going to update the BluRay app so it actually plays 4k discs?

    in XBoX on Consoles
    Is Microsoft ever going to update the BluRay app so it actually plays 4k discs?: So irritated of Microsoft marketing the series x as a 4k player when it literally doesn't play 99% of 4k discs. This is false advertising 1291ccc7-4eab-4459-b18f-98df1868fcd2

  5. Bluray app won’t download or update on Xbox One

    in XBoX on Consoles
    Bluray app won’t download or update on Xbox One: OS 10.0.22621.2864 updated on Dec 11 2022. Bluray app worked before but now when I put a disc in (any disc; dvd, bluray or 3D) it launches the Store app, says bluray app is “installing. View in...

  6. Xbox Series x Bluray app won’t install

    in XBoX Games and Apps
    Xbox Series x Bluray app won’t install: I cannot seem to get the Blu-ray app to install on my new series X console. I’ve tried hard reset, network reset, MAC address reset, persistent memory reset and it will not install, can install...

  7. Bluray Player App 0x91d70000

    in XBoX on Consoles
    Bluray Player App 0x91d70000: New xbox one x, does not play any disks. Its not reading any discs, DVDs, blu rays, newly purchased nba2k20 disc. Disc does not load and on blue ray app gives the error "We're having trouble...

  8. Bluray app install error 0x80D03801

    in XBoX Games and Apps
    Bluray app install error 0x80D03801: Hi, i can't install the bluray app on my Xbox One X. I have install other apps without any trouble, and games also are installing and play properly. Actually everything work just fine, except the...

  9. Bluray app

    in XBoX Games and Apps
    Bluray app: Hello guys im having a problem with the bluray app i cant play any dvds its been like this a little over a week it says the disc is unrecognised 0x91d70000 just wondered if anyone knows how to fix...

  10. Twitch doesn't support bluray app.

    in XBoX Games and Apps
    Twitch doesn't support bluray app.: Currently, the twitch app does not support anything other than what is defined as 'supported games.' I believe this is quite debilitating in the potential that comes with the twitch application....