blue square on screen while watching dvds on xbox one

DingySinger3 · Dec 26, 2015

How do I remove this? I can move it around with the controller but it is annoying me..

:)

MingledPython16 · Dec 26, 2015

DVDs playing in square screen resolution (3 x 3)

When I play some DVDs on my Xbox one S, the screen resolution for the film comes out in a square picture 3 x 3. Yet when I play this same DVD in my blu-ray player, it plays perfectly in widescreen format. When I put the DVD in my Xbox One player, the film
previews all play in perfect widescreen, but as soon as the main film starts, the screen resolution jumps to this square picture.

Everything else on Xbox One is perfect, games etc. It's just this problem with certain DVDs. Why is this? I have looked on the Internet, and have noticed that other customers have had exactly the same experience, getting this square picture resolution
on some DVDs. Is this a fault with all Xbox One S consoles? Are Microsoft aware of it? Have others contacted you, with the same problem Does anyone have any advice?

MingledPython16 · Dec 26, 2015

Problems with screen resolution when playing some DVDs on Xbox one S

When I play some DVDs on my Xbox one S, the screen resolution for the film comes out in a square picture 3 x 3. Yet when I play this same DVD in my blu-ray player, it plays perfectly in widescreen format. When I put the DVD in my Xbox One player, the film
previews all play in perfect widescreen, but as soon as the main film starts, the screen resolution jumps to this square picture.

Everything else on Xbox One is perfect, games etc. It's just this problem with certain DVDs. Why is this? I have looked on the Internet, and have noticed that other customers have had exactly the same experience, getting this square picture resolution
on some DVDs. Is this a fault with all Xbox One S consoles? Are Microsoft aware of it? Have others contacted you, with the same problem? Do you have any advice?

GracedBurrito43 · Jan 21, 2018

I have same problem. Can someone help

Bkossr · Nov 1, 2018

did you ever get a solution to the blu square on screen while playing blu ray movie?

GracedBurrito43

I have same problem. Can someone help

Bkossr

did you ever get a solution to the blu square on screen while playing blu ray movie?

wstiga17

I would like to watch Blue Ray DVD Discs, because there is no DVD Player in the console of X-Box One S.

StoobieDoo

Hey there,

By blue screen do you mean like an error or just a plain blue screen like if you play a DVD and it's loading?

M3tal Daz3

Somebody seems to have come with a solution here: https://answers.microsoft.com/en-us...91d70001/21503e6a-9eaf-4e1b-871a-0336ef9e9921

"Put your dvd or blue ray into the console allow time for error code to show or black screen to show. When it does remove disk from console. Do
not touch your controller. After dvd or blue ray is removed reach behind your console and unpluge your hdmi cable wait 10 seconds. Then pluge the hdmi back in. You will still have an error or black screen. Then immediately put your dvd or blue ray back into
console"

blue square on screen while watching dvds on xbox one