Blu-Ray Player won't install from Microsoft Store on Xbox Series X.

Hey Shelly!

To watch DVD's or Blu-rays on your Xbox One you need to have the Blu-ray Player App installed and up to date!

You can set the App to install from your Xbox Store by searching for it or here: Blu-ray Player App

Hope this helps and enjoy your movie!

I only have one 4K Blu-Ray Player. It's my Xbox Series X.

Hello Brian J, my name is zahir.

I will try to assist you. Please can you tell me exactly what is happening when you play a blu ray disc?

I can provide you with some basic tips so long.

Set up and install the Blu-ray and DVD player app on Xbox

To watch Blu-ray or DVD movies on your Xbox console, you first need to install the Blu-ray Player app. To install the app, choose one of the following options.

Press the Xbox button to open the guide, select Home, and then select Store.

Select Search and enter Blu-ray in the search bar. Select the Blu-ray Player app when it appears in the list of results.

Select Install to download and install the app.

Insert a Blu-ray or DVD disc into your Xbox.

Select the Blu-ray Player app when it appears.

On the Blu-ray Player app details page, select Install.

Your disc should start playing automatically.

After the app is installed, you can watch Blu-ray or DVD movies by inserting the disc into your Xbox console and selecting Blu-ray Player on the Home screen, or by finding it under My games & apps

Thank you

I got a response from Customer Service: no support for Dolby Vision on Blu-ray app on Xbox One X at the moment (not even on Xbox Series X).

They said they are working on that, since a lot of people made complaints about this issue. I hope it's true, it's ridiculous to not support Dolby Vision nowadays on a device that has been promoted as a valid Blu-ray player.

Hi Kylo Ren1,

Greetings!

Thank you for posting in Microsoft Community.

For a digital copy, the Game Borderland The Zombie Island of Dr. Ned is not listed on the backward compatibility games. So you wont be able to play the game on Series X.

Xbox Backward Compatible Games | Xbox

If you have an Xbox 360 Disc for the game then you should be able to play it on the Series X

The Xbox Series X can play game discs from the original Xbox, Xbox 360, and Xbox One. For movies, it can play DVDs, Blu-ray Discs, and Ultra HD Blu-ray Discs—you just need to download the Blu-ray Player app from the Store app on your Xbox Series X to be able to play those discs.

To insert a disc: With the Xbox Series X in the vertical position, insert the disc so that the top side (with the cover art) is facing the left edge. If the Xbox Series X is in the horizontal position (with the power button in the top right), insert the disc face up.

Please see: Xbox Series X|S FAQ | Xbox Support

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.