Blu-Ray player fragmenting/Skipping

Are you in the preview program? That could be the issue, as there are bugs that pop up while your console uses that program. But it does sound like its the app, you’ve uninstalled & installed the app again. Also cleared the Blu Ray cache. There is a setting
for BD Live, try turning that off, another thing to try is a blu ray cleaner. I’ve heard this does help, sometimes. Hope this helps you out.

Hello, Jay here a Xbox gamer.

Please could you follow this link below for help on you disc issue.

https://support.xbox.com/en-US/games/troubleshooting/game-installation-process-stops

Please, do the following:
- Press the menu key of the controller.
- Go to Settings > Disc & Blu-Ray.
- In the BLU-RAY section select "Persistent Storage".
- Select "Clear persistent storage".
Please restart your console after!!

Hope that helps

The Xbox One is a terrible Blu-Ray player, Lip Sync issues and disc skipping. So much for the all in One device.

I've tried watching a couple of different Blu-ray discs recently, and it's just awful. Skips a frame every five or ten seconds. Microsoft finally fixed the audio sync issue but this still makes Blu-ray discs unwatchable.

I really thought that the Xbox One would be replacing my old Blu-ray player and obviating any need to buy a new one, but that's obviously not the case. Will be upgrading my stand alone player now.

No I would expect a blu ray player to play DVDs as good as a standalone DVD player. Blu Ray players don't magically improve DVDs. The problem would appear to be that the One blu Ray player doesn't perform well when playing DVDs in comparison to other
Blu Ray players.