Blu-ray movie reads, game doesn't

Tethan747 · Mar 31, 2020

As stated in the title, i am having quite the error. None of my hands work, but when i put in a dvd or Blu-ray movie, it instantly starts up. I try to look at the game from my Blu-ray player app, but it says to look in games and apps, but there is nothing
about my game there. I have tried the tilting trick and holding onto the disc for a few seconds before letting it go into the drive, but absolutely nothing is working, not even a full factory reset. The game itself is just fine, no scratches or anything

Original xbox one, fallout 4.

:)

Obsessive Power

Hi,

Sounds like the laser in your console's Blu-ray drive has a hardware issue.

To test if your Xbox One X has issues reading discs, try playing a DVD movie disc. If can't read DVD movie discs either then your console has a hardware fault.

Note: It must be a DVD movie disc, not a Blu-ray movie disc.

There are two lasers in the Blu-ray drive, one for reading Blu-ray discs and one for DVD discs. Xbox One games use Blu-ray and the 360 console used a DVD drive.

Obsessive Power

Hi,

It could be that your Xbox One Blu-ray drive has a hardware fault, specifically with the diode it uses to read DVD discs. To test this, try playing a DVD movie in your console. The disc you test must be a DVD movie disc, not a Blu-ray movie disc.

If the DVD doesn't read, but Xbox One and Blu-ray discs read fine then your console has a hardware fault and can no longer read Xbox 360 and DVD discs. There isn't a user fix for this, they only option is get your console repaired. Sorry.

Tethan747

It happens with any xbox one game i try.

M3tal Daz3

Does this happen just with one disc based game or several?

Hughes 12

Yea i have that all installed and everything, i put in Dead Rising and that worked right away, then i put in CoD and it says it couldn't read disk so i cleaned it and it work right away, but it still won't read blu ray movies. It will read DVD movies but
every time i put in a blu ray movie it says it can't read it and to put in an Xbox one disk, blu ray disk, or DVD disk.

Blu-ray movie reads, game doesn't