Blu-ray drive not loading any disc (and making a lot sping noise)

Discus and support Blu-ray drive not loading any disc (and making a lot sping noise) in XBoX on Consoles to solve the problem; I just arrive home and turn on my Xbox One to play with some friends. I inserted the Call of Duty disc on the console and the drive starts to make a... Discussion in 'XBoX on Consoles' started by NeeoViper, Jan 21, 2014.

  1. NeeoViper
    NeeoViper Guest

    Blu-ray drive not loading any disc (and making a lot sping noise)


    I just arrive home and turn on my Xbox One to play with some friends.

    I inserted the Call of Duty disc on the console and the drive starts to make a lot sping noise. After 30 seconds I received a message that the disc can't be loaded.

    I change the disc (Rise)... Same thing again.

    The telephone support in my country is offiline (just office hours), so I came here.

    Anyone?

    Thanks a lot!

    :)
     
    NeeoViper, Jan 21, 2014
    #1
  2. Auswulf
    Auswulf Guest
    XB1 'clicking' is this normal ?

    That isn't the blue ray drive that sounds more like the hard drive making the noise.
     
    Auswulf, Jan 21, 2014
    #2
  3. Blu Ray Movie Stuck on Loading Screen

    Upon putting a Blu-ray Disc into the machine and loading the app, the console doesn't load the content. It's currently stuck on the loading screen with the disc drive searching the disc. Anyone else have this issue?
     
    TheAnarchyInc, Jan 21, 2014
    #3
  4. BusGod
    BusGod Guest

    Blu-ray drive not loading any disc (and making a lot sping noise)

    Hi NeeoViper.

    I don't understand your description of the noise. Any abnormal noise is cause for concern.

    Follow the steps here:
    support.xbox.com/.../disc-error


    If that don't help please go to
    support.xbox.com/.../contact-us


    You can use that link to get to live Support chat, and even have them call you back. Let us know how you make out.
     
    BusGod, Jan 21, 2014
    #4
  5. NeeoViper
    NeeoViper Guest
    Thanks for the quick reply.

    But the error is not with the disc (is clean and perfect, it's new).

    When I insert any disc the drive start to spining, make a really right spining noise, and the disc can't be loaded.

    Maybe I'll to wait until tomorrow to get a telephone support and ask for help or a replace.

    I already tried clean the discs. Unsuccessful.

    Thanks man!
     
    NeeoViper, Oct 31, 2018
    #5
  6. NeeoViper Win User

    Blu-ray drive not loading any disc (and making a lot sping noise)

    Thanks for the quick reply.

    But the error is not with the disc (is clean and perfect, it's new).

    When I insert any disc the drive start to spining, make a really right spining noise, and the disc can't be loaded.

    Maybe I'll to wait until tomorrow to get a telephone support and ask for help or a replace.

    I already tried clean the discs. Unsuccessful.

    Thanks man!
  7. BusGod Win User

    Blu-ray drive not loading any disc (and making a lot sping noise)

    Hi NeeoViper.

    I don't understand your description of the noise. Any abnormal noise is cause for concern.

    Follow the steps here:
    support.xbox.com/.../disc-error


    If that don't help please go to
    support.xbox.com/.../contact-us


    You can use that link to get to live Support chat, and even have them call you back. Let us know how you make out.
  8. John Dowding Win User

    Hitting the Xbox to fix tray issues.

    What Enen is saying is that because its installed the disc drive wont be functioning, so load a few different games, DVDs, blu rays to check that the noise has gone permanently.
  9. BarrelBurrito01 Win User

    Disc dive won't read cds or dvds

    Have you tried uninstalling and reinstalling the blu ray app? Hard rested your console? Or gone to settings, disc & blu ray, then click on blu ray make sure enable BD Live is unchecked and clear presistent storage? Also you can insert a disc a little
    bit, hold it until the xbox makes a noise then let it take the disc. If discs are clean with no damage and nothing helps the console may need to be repaired. Something may be wrong with the disc drive.
  10. SummerMouse323 Win User

    Xbox One split-second, high pitched noise?

    Double post: I heard it again and it sounds very similar to the noise the blu-ray drive makes when you first put in a disc or when the disc drive starts up. So, the noise itself is not that strange but I'm wondering why I hear it at all. Does everyone experience
    this?
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Blu-ray drive not loading any disc (and making a lot sping noise)

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