Blu-ray disc or DVD movies will not play on my Xbox one

Discus and support Blu-ray disc or DVD movies will not play on my Xbox one in XBoX Games and Apps to solve the problem; I have dilloerd all the troubleshooting directions and still mocied will not okay. I have tried in a friend's console and the discs work. Several... Discussion in 'XBoX Games and Apps' started by ItsMamaKitty, Dec 17, 2017.

  1. ItsMamaKitty
    ItsMamaKitty Guest

    Blu-ray disc or DVD movies will not play on my Xbox one


    I have dilloerd all the troubleshooting directions and still mocied will not okay. I have tried in a friend's console and the discs work. Several months ago I was able to play movies but now will not work. Recently added a new user and uploaded new game
    which worked fine could this have triggered settings to be wrong for playing movies. All previously loaded games all work via the disc. Just not playing any blue Ray's or regukar DVD movies

    :)
     
    ItsMamaKitty, Dec 17, 2017
    #1
  2. Britboy1855
    Britboy1855 Guest
    Blu Ray Player will not read movies

    Having the same issue no DVD movie or Blu-ray movie will work in Xbox one, I get black screen with message please insert disc. The same discs work fine in my regular DVD player and the DVD works without an issue on my Xbox 360 but not on the xbox one
     
    Britboy1855, Dec 17, 2017
    #2
  3. IgotTSondabrain
    IgotTSondabrain Guest
    Fix the blu ray player app, PLEASE!

    It can play dvds fine, and that's about it. I can no longer play disc based games or blu ray movies. one of the recent updates has apparently messed my blu ray player
     
    IgotTSondabrain, Dec 17, 2017
    #3
  4. Jomari Arc
    Jomari Arc Guest

    Blu-ray disc or DVD movies will not play on my Xbox one

    Hi,

    A corrupted data may cause your console cannot play Blu-ray disc or DVD movies. We need to gather more information about the issue by answering the following questions below:

    1. Have you done any changes on your console?

    2. What troubleshooting steps have you attempted so far?
     
    Jomari Arc, Dec 18, 2017
    #4
  5. Obsessive Power Win User

    Xbox One X recognizes no backwards compatible 360-disc / triggers no download

    Hi,

    Sounds like the laser in your console's Blu-ray drive has a hardware issue.

    To test if your Xbox One X has issues reading discs, try playing a DVD movie disc. If can't read DVD movie discs either then your console has a hardware fault.

    Note: It must be a DVD movie disc, not a Blu-ray movie disc.

    There are two lasers in the Blu-ray drive, one for reading Blu-ray discs and one for DVD discs. Xbox One games use Blu-ray and the 360 console used a DVD drive.
  6. M3tal Daz3 Win User

    Xbox One imported from other region

    Each Xbox One console is manufactured for a specific Blu-ray and DVD region, following international standards. The Xbox One console can play Blu-ray discs and DVDs that are sold in the same region as the console.

    Some Blu-ray discs and DVDs are not region-encoded or are coded to all regions. Region-free Blu-ray discs and DVDs will play on any Xbox One console.

    support.xbox.com/.../watch-bluray-dvd-movies
  7. Obsessive Power Win User

    360 games on xbox1

    Hi,

    Can you check if your console can read DVD discs please? To do this just insert a DVD movie disc. If it works, the console will load the Blu-ray Player app (make sure this this downloaded from the Xbox Store).

    Note that the disc you try must be a DVD not an Xbox One or a Blu-ray movie disc.

    If your console won't start the DVD movie disc then this indicates a fault with your Xbox One Blu-ray drive. These drives contain two lasers, one for DVD's and one for Blu-ray discs. Xbox One disc games are on Blu-ray, Xbox 360 games are DVD's.
  8. Obsessive Power Win User

    0x8082000c, Can't play Xbox 360 Games

    Hi,

    Verify that your consoles drive is functioning. Try playing a DVD movie disc, not a Blu-ray disc.

    If your console will not play DVD then the drive has hardware fault.

    There are two lasers in the blu-ray drive. One for reading DVD and Xbox 360 games and another for Xbox One and Blu-ray discs.
  9. Obsessive Power Win User

    Xbox 360 game Blackops 2 game disc not launching or loading up on my Xbox One X

    Hi,

    It could be that your Xbox One Blu-ray drive has a hardware fault, specifically with the diode it uses to read DVD discs. To test this, try playing a DVD movie in your console. The disc you test must be a DVD movie disc, not a Blu-ray movie disc.

    If the DVD doesn't read, but Xbox One and Blu-ray discs read fine then your console has a hardware fault and can no longer read Xbox 360 and DVD discs. There isn't a user fix for this, they only option is get your console repaired. Sorry.
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Blu-ray disc or DVD movies will not play on my Xbox one

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