Blu Ray APP

Maybe it has something to do with the Blu-Ray app. Try removing the Blu-Ray app and re-installing.

NO pirated blu-ray or burned blu-ray will be read by the app, this is so wrong.

Hello Brian J, my name is zahir.

I will try to assist you. Please can you tell me exactly what is happening when you play a blu ray disc?

I can provide you with some basic tips so long.

Set up and install the Blu-ray and DVD player app on Xbox

To watch Blu-ray or DVD movies on your Xbox console, you first need to install the Blu-ray Player app. To install the app, choose one of the following options.

Press the Xbox button to open the guide, select Home, and then select Store.

Select Search and enter Blu-ray in the search bar. Select the Blu-ray Player app when it appears in the list of results.

Select Install to download and install the app.

Insert a Blu-ray or DVD disc into your Xbox.

Select the Blu-ray Player app when it appears.

On the Blu-ray Player app details page, select Install.

Your disc should start playing automatically.

After the app is installed, you can watch Blu-ray or DVD movies by inserting the disc into your Xbox console and selecting Blu-ray Player on the Home screen, or by finding it under My games & apps

Thank you

Try inserting a Blu Ray disk and see if it prompts you to install the Blu Ray app.

I have the app fully updated, reset the console to default settings, cleared the blu ray app data, let the disc auto-play, played the disc manually, set the blu ray app to not remember the last played position, etc.

It just refuses to play certain blu rays, anybody else have Jojo Rabbit on blu ray and able to confirm the problem?