Blu ray app won't play dolby atmos on UHD blu ray discs

Discus and support Blu ray app won't play dolby atmos on UHD blu ray discs in XBoX Games and Apps to solve the problem; I have my xbox one s set to bitstream out dolby digital. I have enabled the "Let my receiver decode audio" in the blu ray settings. Here's my problem... Discussion in 'XBoX Games and Apps' started by Giggityman5000, May 20, 2017.

  1. Blu ray app won't play dolby atmos on UHD blu ray discs


    I have my xbox one s set to bitstream out dolby digital. I have enabled the "Let my receiver decode audio" in the blu ray settings. Here's my problem with the app. When I open the blu ray app and try to play a UHD disc with dolby atmos, I get an error that
    says "Your audio receiver can't decode this" (Error code 0x91d7000e). However, when I put in a 1080p blu ray disc with dolby atmos, it plays dolby atmos. My xbox one is connected to the HDMI in port of a soundbar that supports dolby atmos. Is this a known
    issue with the blu ray app currently? Is there a way to fix this? I'd greatly appreciate some help with this.

    :)
     
    Giggityman5000, May 20, 2017
    #1
  2. nqstv
    nqstv Guest
    Atmos not Working in Bluray App

    I have this same problem. I'm not getting the Atmos Bitstream from UHD Blu Ray discs. Games aren't a problem and the demo videos from the Atmos App work fine, i.e. my receiver shows Dolby Atmos. But when I play a UHD Disk from the Blu Ray app, it defaults
    to Dolby TrueHD. I'm pretty sure I've narrowed this down to an issue with the Blu Ray player App. The only thing I haven't tried, which I will tonight, is to uncheck the "Let my Receiver Decode" check box. Which shouldn't fix the problem, but I'll try it
    anyway.
     
    nqstv, May 20, 2017
    #2
  3. Brokenlog1c
    Brokenlog1c Guest
    Xbox One X 4k Blu Ray Won't Play Dolby Atmos

    My Xbox One X will not play Dolby Atmos when using a Blu Ray disk, but Dolby Atmos games and the Dolby Atmos app work fine.

    I recently purchased "Coco" on 4k Blu Ray and it will pass a Dolby Atmos signal to my Onkyo TX-RZ900. My receiver is Atmos capable, and works fine with Atmos games such as Gears of War or the Dolby Atmos app.

    I have tried changing every setting I think of and clear the blu ray cache, and still nothing.
     
    Brokenlog1c, May 20, 2017
    #3
  4. nqstv Win User

    Atmos not Working in Bluray App

    I have this same problem. I'm not getting the Atmos Bitstream from UHD Blu Ray discs. Games aren't a problem and the demo videos from the Atmos App work fine, i.e. my receiver shows Dolby Atmos. But when I play a UHD Disk from the Blu Ray app, it defaults
    to Dolby TrueHD. I'm pretty sure I've narrowed this down to an issue with the Blu Ray player App. The only thing I haven't tried, which I will tonight, is to uncheck the "Let my Receiver Decode" check box. Which shouldn't fix the problem, but I'll try it
    anyway.
  5. Mister Beep Win User

    Dolby atmos not working

    Do you have a Dolby Atmos compatible receiver, sound bar, or speaker system? If you do, have you changed the settings within 'Disc & Blu-ray settings' on your Xbox One to enable 'Let my receiver decode audio'? Currently Dolby Atmos is only supported within
    the Blu-ray app for Dolby Atmos compatible Blu-Ray movies.

    Keep us posted!
  6. Maclee31 Win User

    Xbox One S and Dolby Atmos

    You can add me to the list as well.

    Atmos had been working fine, then the other I day I was halfway through a UHD movie and noticed my receiver said TrueHD instead of Amos. Afterwards, I tried turning the pass through setting off and on with no luck. Then I tried the Vudu and the Dolby app
    and both output in Atmos. Moved over to my PS4 and loaded up MI:5 blu-ray and the receiver played the Atmos perfectly. Took the same disc over to the Xbox and again I got TrueHD. I went so far as to delete and reinstall the blu-ray app with no luck. It's not
    the receiver or the cable or the disc, so it has to be the blu-ray app, right? I really hope they fix this issue pronto. I got the Xbox One S specifically for UHD/Atmos.
  7. Abarrax Win User

    Xbox One S and Dolby Atmos

    I'm also having this same problem. The Dolby ATMOS app works great, VUDU UHD and Netflix 4k work fine with ATMOS, but when I have the Blu-ray app setting set to allow my receiver to decode (DENON S720W which supports ATMOS), the disc won't play - I don't
    even get a downgrade, and have to change the settings back to disabled, and the disc will play with some other surround decoding. Occasionally, I can just keep retrying, and I will get Dolby THD. but NEVER the ATMOS that is on the UHD 4k disc.

    I've tested this with John Wick 2, Suicide Squad, Wonder Woman, and Guardians of the Galaxy 2, and others as well.
  8. BUSA1963 Win User

    Dolby vision in the Netflix app

    I have an LG oled c7 and watch netflix trough webOs .

    By doing it this way you should get Dolby Vision and Dolby Atmos.

    Microsoft will roll out an sofware update for netflix Dolby Vision shortly.

    For the moment Dolby Vision is not supported on the Netflix app via Xbox.

    I hope they also update the blu ray player shortly because there is much more content available on 4k uhd blu ray.
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Blu ray app won't play dolby atmos on UHD blu ray discs

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