Blu-ray app issue not letting me watch anything

Snap! Same thing here as well. Since when does my blu-ray player dictate to me when and when can I watch a movie!

Deleted the app thinking there was an update since the latest firmware and now can't even find the blu-ray app in the store?!

Wtf MS! Let's get it sorted

You tried to watch a Blu-Ray with the media player app? That's not what it's for. It's for streaming videos and pictures from your other devices or from a USB. If you wanted to watch a Blu-Ray, all you had to do was download the Blu-Ray app and then put
the disc in the drive...

Is there still a known issue with the blu ray app? I see a Xbox Live alert for it...and I've seen a lot of posts about the 4K/UHD issue, but I am just trying to watch regular blu rays...and it just will not work.

Hello Brian J, my name is zahir.

I will try to assist you. Please can you tell me exactly what is happening when you play a blu ray disc?

I can provide you with some basic tips so long.

Set up and install the Blu-ray and DVD player app on Xbox

To watch Blu-ray or DVD movies on your Xbox console, you first need to install the Blu-ray Player app. To install the app, choose one of the following options.

Press the Xbox button to open the guide, select Home, and then select Store.

Select Search and enter Blu-ray in the search bar. Select the Blu-ray Player app when it appears in the list of results.

Select Install to download and install the app.

Insert a Blu-ray or DVD disc into your Xbox.

Select the Blu-ray Player app when it appears.

On the Blu-ray Player app details page, select Install.

Your disc should start playing automatically.

After the app is installed, you can watch Blu-ray or DVD movies by inserting the disc into your Xbox console and selecting Blu-ray Player on the Home screen, or by finding it under My games & apps

Thank you

Hey there Yeti!

An internet connection is not required while watching a DVD. Can you describe what error you're seeing?

If this is the first DVD that you've tried to watch, then it's possible that you haven't downloaded the Blu-Ray Player app, which is required to watch Blu-Rays/DVDs. When you first put a Blu-Ray/DVD in the console, it will automatically prompt you to
download the app. If you didn't already have it installed and you weren't connected to Xbox Live, then it would give you an error.

Let us know what you're seeing and whether or not you're able to watch a DVD while offline after downloading the Blu-Ray Player app. We'll be standing by to hear back from you! ^_^