Blu-Ray app from the Xbox store no longer plays DVDs. PLEASE HELP!!!!

Hey guys - I've since tried to play a dvd in mine - it took me straight to the store and an app called blu ray disc - that enables you to play all of your favourite DVD and blu ray movies. I've launched that app and my DVD worked fine! I hope this helps!

Hi,

Can you check if your console can read DVD discs please? To do this just insert a DVD movie disc. If it works, the console will load the Blu-ray Player app (make sure this this downloaded from the Xbox Store).

Note that the disc you try must be a DVD not an Xbox One or a Blu-ray movie disc.

If your console won't start the DVD movie disc then this indicates a fault with your Xbox One Blu-ray drive. These drives contain two lasers, one for DVD's and one for Blu-ray discs. Xbox One disc games are on Blu-ray, Xbox 360 games are DVD's.

Hello Brian J, my name is zahir.

I will try to assist you. Please can you tell me exactly what is happening when you play a blu ray disc?

I can provide you with some basic tips so long.

Set up and install the Blu-ray and DVD player app on Xbox

To watch Blu-ray or DVD movies on your Xbox console, you first need to install the Blu-ray Player app. To install the app, choose one of the following options.

Press the Xbox button to open the guide, select Home, and then select Store.

Select Search and enter Blu-ray in the search bar. Select the Blu-ray Player app when it appears in the list of results.

Select Install to download and install the app.

Insert a Blu-ray or DVD disc into your Xbox.

Select the Blu-ray Player app when it appears.

On the Blu-ray Player app details page, select Install.

Your disc should start playing automatically.

After the app is installed, you can watch Blu-ray or DVD movies by inserting the disc into your Xbox console and selecting Blu-ray Player on the Home screen, or by finding it under My games & apps

Thank you

Go to App Store and download free DVD blu player app for free. It's needed to play blu ray. Dunno why it isn't come installed with xbox

Hey Shelly!

To watch DVD's or Blu-rays on your Xbox One you need to have the Blu-ray Player App installed and up to date!

You can set the App to install from your Xbox Store by searching for it or here: Blu-ray Player App

Hope this helps and enjoy your movie!