Blu Ray App Fails to Load

Discus and support Blu Ray App Fails to Load in XBoX Games and Apps to solve the problem; The Blu ray app does not load on my Xbox unless it's the first app that I launch. It also will not load again if I eject the disc and put another one... Discussion in 'XBoX Games and Apps' started by CaptRaspberry, Mar 13, 2018.

  1. CaptRaspberry
    CaptRaspberry Guest

    Blu Ray App Fails to Load


    The Blu ray app does not load on my Xbox unless it's the first app that I launch. It also will not load again if I eject the disc and put another one in. Restarting simply resets the process. Uninstalling and reinstalling does nothing. This issue has persisted
    through several updates.

    :)
     
    CaptRaspberry, Mar 13, 2018
    #1
  2. XxDM0DExX
    XxDM0DExX Guest
    Ultra hd player or app problems.

    ultra hd blu ray player(or possibly app) is very hit and miss. Does not play certain discs or is very glitchy . Discs fail to load .

    Error codes : 0x91d70001 and 0x80040903 . Please fix.
     
    XxDM0DExX, Mar 13, 2018
    #2
  3. MaxtonBennett
    MaxtonBennett Guest
    Blu ray app won't download

    Every time I try to download the blu ray player app it fails.

    All internet connections are fine. Other apps download and work correctly. Purely the blu ray player.

    Any ideas?
     
    MaxtonBennett, Mar 13, 2018
    #3
  4. Mister Taurus
    Mister Taurus Guest

    Blu Ray App Fails to Load

    Hi there!

    We're sorry to hear about this issue. We have a few tips that can help with this issue. Firstly, we recommend plugging your console directly into a wall outlet and never using a surge protector or a power strip. This can cause issues with your consoles long
    term performance. Also, we recommend only having the app installed on your internal drive instead of using an external drive for example. These steps can insure that your console is working properly.
     
    Mister Taurus, Mar 14, 2018
    #4
  5. Mister Taurus Win User

    Blu Ray App Fails to Load

    Hi there!

    We're sorry to hear about this issue. We have a few tips that can help with this issue. Firstly, we recommend plugging your console directly into a wall outlet and never using a surge protector or a power strip. This can cause issues with your consoles long
    term performance. Also, we recommend only having the app installed on your internal drive instead of using an external drive for example. These steps can insure that your console is working properly.
  6. InvasiveHASAN Win User

    Disc not being read

    Are you using an external HDD? If you are, than it could be the HDD failing and it would do the same thing which is not load.

    The other thing would be is to clear persistent storage on the blu ray to see if that works. It is in the blu ray settings.
  7. GIZZGILLYON Win User

    Blu-ray player

    I keep getting the occasional problem where the blu ray app just froze and wouldn't load the disc, I just re install the blu ray app and it worked fine after that
  8. Aldo1 Ambrocio Win User

    Xbox 360 discs open Blu-ray app on Xbox One

    Hi, I just unistalled the Blu-Ray app and did the factory reset keeping my games and apps as you suggested, but didn’t work, instead it loads the disc and then it takes me to the store, asking me to install the blu-ray app again.
  9. Mr Sleepyhead Win User

    Unable to play Black Panther 4K?

    Hi Jeremy,

    I have uninstalled the app - inserted the disc and it recommend that I install the Blu-ray Player. So it does know its a Blu-ray disc it is just unable to load it.
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Blu Ray App Fails to Load

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