Blu-ray app always taking "too long to start"

CaptSAH · Mar 26, 2019

I have had my Xbox One X for just over a year. From time to time an app would give the message:

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Please Try Again

For some reason APPNAME took too long to start. (0x8027025a)

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Whatever the app, it would usually launch after trying again... or sometimes after a console restart.

But today the Blu-ray absolutely WILL NOT launch, and is constantly giving the same error. I have tried multiple restarts. I have tried different discs. I have even tried uninstalling the app and re-installing on the internal drive (I had previously put
all apps and games on the external drive).

I use my Xbox to watch all my discs. I need this to work.

:)

CaptSAH

Messing with it even more... now even SETTINGS is giving me the same message about taking too long to start!

XBF Brad A

Hi Capt,

Try what Diego has mentioned, that should help with the issue. Sometimes OS files get corrupt and need to be refreshed.

Brad

VampyOcean1520

I suggest that you uninstall the application, reset the console to the factory settings, and hold the applications and games, and then install the application again.

CaptSAH

and yes, other apps will launch (although they too have been dodgy about it... sometimes giving the message and then launching on a retry).

XBF Steven R

Hi CaptSAH!

Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved.
If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance. For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a
new thread asking for assistance.

Blu-ray app always taking "too long to start"