bloqueo familiar [Translate- Family lock]

buenas, resulta que deje de utilizar mi consola por un tiempo y le coloque bloqueo familiar y no puedo quitarle ese bloqueo y con la secuencia que me dan no me coge, muchas gracias por la atención prestada

[Translation -Good, it turns out to use my console for a while and put family lock and I can not remove that lock and the sequence that give me does not catch me, thank you very much for the attention rendered
]

:)

 

bret

microsoft comunicarse con migo inmediata mente por bloqueo de consola

Microsoft contact me immediately by console lock

 

¿Que ganan con el bloqueo regional? [Translation: They earn with the regional blockade?]

Bueno mi pregunta es que ganan con eso, si tienen menos compras y aparte personas como yo que viven en Venezuela no pueden descargar mucho de los games with gold por que tienen bloqueo, y siempre que quiero comprar un juego de forma digital la mayoría de
las veces tiene bloqueo solo estos juegos son los que no tienen bloqueo regional http://www.xboxenargentina.com/games-on-demand-sin-bloqueo-regional/ espero
me puedan responder

[Translation: Well my question is that they win with that, if they have fewer purchases and separate people like me who live in Venezuela can not download much of the games with gold they have lock, and whenever I want to buy a digital form game most of
the time has only blocking these games are those who have no regional lockout
http://www.xboxenargentina.com/games-on-demand-sin-bloqueo-regional/ I hope I can respond

 

Hola Juan

Te recomiendo que te pongas en contacto con el equipo de soporte para que te vuelvan a dar el códig, oues ese codigo se cambia constantemente por eso es necesario llamar.

Aqui puedes encontrar el numero telefónico de cada región:

https://support.microsoft.com/es-us/help/4051701/global-customer-service-phone-numbers

También puedes encontrar más información aqui:

Xbox One : Familia

Haznos saber si mediante esta recomendación solucionaste tu problema. Un saludo

 

Hello Juan!

Sorry to hear about your family lock.

Are you using the Xbox 360 or the Xbox One?

They both have different means to create and ask for codes that would prevent you from playing the games that you want or changing settings when it comes to your console or account.

If you are experiencing this issue on a 360, sounds like you have a Parental Passcode set up. You can get that reset or removed by following the instructions here on our site
How to reset the pass code for parental controls on Xbox 360 .

If you have a problem with a code being asked on an Xbox One, you might be referring to a Passkey.

You can get that changed or reset by following the steps here on
You've forgotten your Xbox One passkey.

Give the appropriate steps a shot and let us know how that helped in resolution of the issue

Thanks!!