Blocking glitch

Discus and support Blocking glitch in XBoX Rewards & Social to solve the problem; I cant unmute my friend and it doesn't say I have him muted on his profile, only in the party chat. I don't have him blocked but I believe he has me... Discussion in 'XBoX Rewards & Social' started by LaggisBaggis, Aug 21, 2023.

  1. LaggisBaggis
    LaggisBaggis Guest

    Blocking glitch


    I cant unmute my friend and it doesn't say I have him muted on his profile, only in the party chat. I don't have him blocked but I believe he has me blocked and he can't unblock me. He can hear me right now but I can't hear him, earlier we couldn't hear eachother then I could randomly hear him. Please can you help?

    :)
     
    LaggisBaggis, Aug 21, 2023
    #1
  2. MXR Alpha Elite Win User

    a block glitch?

    Have you tried searching on Google or restarting your Xbox to see if that fixes the problem. Might also be a privacy setting that needs to be changed.
  3. Kathy A. Win User

    Blocking glitch

    Hello LaggisBaggis,

    Thank you for posting in Microsoft Community.

    We understand that you would like to communicate with your friend and is hindered by not hearing your friend while in game. Let us check on this together and sort this out in timely manner for you to get back to gaming.

    We would like to isolate the issue in order for us to better assist.

    1. May we ask if you are the only teammate or playmate that has issues hearing your friend?
    2. Have they tried using different headset?
    3. What is their headset make and model?
    4. In what platform are you both playing?
    5. Can your friend see your name under Friends tab?
    6. Can your friend use the same headset and record on PC or phone? Will they have issues hearing themselves?
    7. Is the headset or mic of your friend connected directly to Xbox Console or PC or it is on controller connected?

    We have here a troubleshooting that your friend can follow if they have Wireless Headset: Troubleshoot your Xbox Wireless Headset | Xbox Support

    We look forward to your response.

    Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Microsoft Community Moderator
  4. {Parity} Win User

    a block glitch?

    Make sure he is not blocked/muted on your account.
  5. cc80130f-94e8-4ca2-8 Win User

    a block glitch?

    It could be that one of you has online safety and privacy settings set by your parents that prevent you two from communicating. It sounds to me like you're blocked and they are just messing around. How do you know you aren't blocked ?
    he still messages me on xbox live, and i have privacy settings off
  6. Kathy A. Win User

    Blocking glitch

    Good day!



    We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.


    [​IMG]




    Thank you for your understanding.


    Respectfully,



    Microsoft Community Moderator
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Blocking glitch

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