Blocked user sent me a message.

Discus and support Blocked user sent me a message. in XBoX Rewards & Social to solve the problem; I blocked someone on the xbox app on my laptop but I noticed that they have sent me a message. How is this possible? 571842f7-8b82-4149-9a8b-669d66d2c239 Discussion in 'XBoX Rewards & Social' started by k371007, Jun 23, 2025 at 5:43 PM.

  1. k371007
    k371007 Guest

    Blocked user sent me a message.


    I blocked someone on the xbox app on my laptop but I noticed that they have sent me a message. How is this possible?

    :)
     
  2. SweetMonet Win User

    Blocked user sent me a message.

    Hi, K371007! It's my pleasure to assist you with this today.

    Please double-check if that person is still blocked. If so, it could be that they sent the message before you blocked the gamer.

    If it does, you can try these steps and see if that will fix the issue.

    Sign Out of Your Accounts (Xbox App and Microsoft Store App):

    Open the Microsoft Store by pressing Windows Key + S, typing Microsoft Store, and selecting App Settings.

    Click on Repair and then Reset the app.

    Repeat the same process for the Xbox App.

    Restart Your Device:

    After repairing and resetting both apps, restart your device.

    Sign back into both the Xbox App and the Microsoft Store using the same email.

    Check if this resolves the issue. Thank you!
  3. noboundz Win User

    Serious Hacking/Lagswitch/HitOffline problem!!! Please do something.

    I almost believe this, except...

    [quote user="InflatedCape0"] I blocked him[/quote]

    [quote user="InflatedCape0"]Yesterday he sent me a message[/quote]

    That's not possible.
  4. MasTerKi3Z Win User

    Fake Microsoft Messages

    You need to report the user/message and block who sent You this
  5. Grim Reaper JC Win User

    No idea where to post this but

    File a complaint on the user and block communications on the user by going to his or her profile and selecting File Complaint and to block communications with user select the message sent and choose block communications. The user in question will be reviewed
    by the policy enforcement team.
  6. SmashbroPit Win User

    Fake Microsoft Messages

    You need to report the user/message and block who sent You this
    I reported also but that’s the advice I gave to the ones who got it. The account didn’t sent it to me but they emailed screenshots from their phones to me.
Thema:

Blocked user sent me a message.

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