Blocked people still showing up on followers

Ok, looking forward to hearing something soon.

Hello Z3L,

Thank you for your prompt response and truly appreciate all the information given.

Do not worry though, we are going to consult this concern to our higher level of support. We will get back to you once we receive updates with your concern.

Thank you for your patience and understanding.

Sincerely,



Microsoft Community Moderator

Hello Z3L,

Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

It seems that you are trying to remove a follower from your follower's list and unable to because after removal, still shows as follower. Let us see and check on what we can do to help address your concern.

If we may ask, is this person was your follower since your Xbox 360 profile?

For the meantime, try block the player on the Xbox app or if you have Xbox 360 you can select avoid another player. Follow the steps provided in the article below:

• How to mute or block other players on Xbox | Xbox Support
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator

Hello Z3L,

Thank you for patiently waiting and we apologized for the delay of response.

As per advised from our internal support team, it appears that this is a bug and the best way to address this is to send your feedback to our Xbox Team so this can be further investigated in their end.

To provide feedback refer to this link: Provide feedback to Team Xbox | Xbox Support. You can use "Get the Xbox Report a Problem app' or 'Report a new problem' in this way, this can reach to the attention of the investigating team.

We appreciate for bringing this to us and know that we always want what is best to our customers.

Thank you for choosing Microsoft. Stay safe!



Best regards,



Microsoft Community Moderator

Hello ,

Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

It seems that you are trying to remove a follower from your follower's list and unable to because after removal, still shows as follower. Let us see and check on what we can do to help address your concern.

If we may ask, is this person was your follower since your Xbox 360 profile?

For the meantime, try block the player on the Xbox app or if you have Xbox 360 you can select avoid another player. Follow the steps provided in the article below:

• How to mute or block other players on Xbox | Xbox Support
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Tomm_A

Microsoft Community Moderator

No, I've never had a 360 account. I've tried blocking them multiple times over the last 5-6 months. I've tried on my Xbox, the phone app, my windows app and the website and it's still not worked.

In the past, if I've blocked someone who was following me, it removed them from the list. I even did it just last night with someone but for this one person it's not working.