blocked multiplayer

You can change these settings from the Xbox Setting screen in Account tab

So, when I call they tell me I need to go online and request a call back. That’s the only option I have. But when I go online to do that it says it’s unavailable at this time so there’s no calling and talking to anyone and I spent probably five of the
seven hours yesterday chatting online to no avail. I can’t get in touch with Microsoft. I wish I could I tried so that’s why I was here. this is so messed up. Thanks man

Iv already tryed of that and got someone else to sign in on my account on their xbox one and yes other people can join this problem is with Xbox.com not saving the settings how many times do i after tell you all this

Hello Parker,

If you have an Xbox console, remove your account completely from it. Power off the console then unplug it. Once that is all done log into the website again and try and change the settings. See if that works if it doesn't you will need to contact support
as it may be an issue with the profile.

When you go to Contact Usto get it to request a callback follow these steps:

• Step 1 ----select Xbox One
  
• Step 2 ----select see other options then subscription changes
  
• Step 3-----select show contact options
  
  Step 4 ----select request a call from support
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.



Thanks,

Brad

Xbox Forum Team

I can change all settings to block and submit and it saves but when I put them all back to allow, the joining multiplayer does not saves