blocked from communication

SeppeliniFIFA · Nov 21, 2017

I were blocked from communication 2 months ago. It should be only for 2 weeks but I cant communicate till today. What happened. Nobody give me an answer last time I asked.

:)

loganRickman · Nov 21, 2017

Xbox

Why am I blocked from communications in Xbox

Misses Quinzel · Nov 21, 2017

blocked from communications / Hacked???

Hey there, Karnage Aqua! This sounds like something that is common when a suspension happens. For more information, I suggest making a post up in our
Xbox 360 Account Suspensions & Console Bans forums so that the Enforcement team may explain the situation better.

If you believe your son's account may have been compromised, I also suggest you
contact us via phone or chat support to look into starting an Unauthorized Access case.

If you need assistance with any other support issues, please do not hesitate to post up a new thread detailing what you're running into and troubleshooting you've completed. This way our community can get you the individual support that works best on the
forums!

WPAK · Nov 22, 2017

Hi there,

just to be sure, please check http://enforcement.xbox.com to double check there is indeed no enforcement action avtive.

If none is indeed active, please try the following steps

1. Remove your profile from the console (Keep in mind that you will need to know the account credentials later on to download the profile again)

2. perform the manual power cycle steps like mentioned on the following link, be sure to wait until the power supply light turns and remains orange for at least 30 seconds before powering on again:
http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

3. Power the console on again

4. Redownload your profile.

If the problem is still present after these steps, then it is best to contact Xbox Support via Phone (or Microsoft Support Chat) at
Contact Us | Xbox Support

Let us know the results

xQuitPlayin · Nov 1, 2018

Hi there,

just to be sure, please check http://enforcement.xbox.com to double check there is indeed no enforcement action avtive.

If none is indeed active, please try the following steps

1. Remove your profile from the console (Keep in mind that you will need to know the account credentials later on to download the profile again)

2. perform the manual power cycle steps like mentioned on the following link, be sure to wait until the power supply light turns and remains orange for at least 30 seconds before powering on again:
Restart or Power Cycle Xbox One Console

3. Power the console on again

4. Redownload your profile.

If the problem is still present after these steps, then it is best to contact Xbox Support via Phone (or Microsoft Support Chat) at
Contact Us | Xbox Support

Let us know the results
Click to expand...

it didnt work

xQuitPlayin

Hi there,

just to be sure, please check http://enforcement.xbox.com to double check there is indeed no enforcement action avtive.

If none is indeed active, please try the following steps

1. Remove your profile from the console (Keep in mind that you will need to know the account credentials later on to download the profile again)

2. perform the manual power cycle steps like mentioned on the following link, be sure to wait until the power supply light turns and remains orange for at least 30 seconds before powering on again:
http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

3. Power the console on again

4. Redownload your profile.

If the problem is still present after these steps, then it is best to contact Xbox Support via Phone (or Microsoft Support Chat) at
http://support.xbox.com/contact-us

Let us know the results

it didnt work

WPAK

Hi there,

just to be sure, please check http://enforcement.xbox.com to double check there is indeed no enforcement action avtive.

If none is indeed active, please try the following steps

1. Remove your profile from the console (Keep in mind that you will need to know the account credentials later on to download the profile again)

2. perform the manual power cycle steps like mentioned on the following link, be sure to wait until the power supply light turns and remains orange for at least 30 seconds before powering on again:
http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

3. Power the console on again

4. Redownload your profile.

If the problem is still present after these steps, then it is best to contact Xbox Support via Phone (or Microsoft Support Chat) at
http://support.xbox.com/contact-us

Let us know the results

Misses Quinzel

Hey there, Karnage Aqua! This sounds like something that is common when a suspension happens. For more information, I suggest making a post up in our
Xbox 360 Account Suspensions & Console Bans forums so that the Enforcement team may explain the situation better.

If you believe your son's account may have been compromised, I also suggest you
contact us via phone or chat support to look into starting an Unauthorized Access case.

If you need assistance with any other support issues, please do not hesitate to post up a new thread detailing what you're running into and troubleshooting you've completed. This way our community can get you the individual support that works best on the
forums!

EpicSpud99

No, xbox live have banned me from sending messages for i dont know how long. How can i sort this out and get me unblocked from sending messages?

HassanB

Hello,

For anything in regards to account suspensions/communication bans etc you will need to reach out to the Xbox LIVE Enforcement forum
here.

Thank You.

blocked from communication