Blocked account xbox live.

Hello dear Microsoft support. I bought xbox live gold 06.06.2015 for 1 month. Auto-renewal of subscriptions is disabled. 06.07.2015 subscription not ran out. And on the following days continued to work . But fully 1 month I didn't use . Since I went on vacation
on 04.08.2015. 4 days before this stopped in to go to your xbox 360, and when I arrived saw the lock. Now they want me to pay money while subscription appeared from behind glitch xbox live , but because of the delay a price increase in worth as much as gold.
I love your service and respect him , and not some playstatione and wish to see a lot of improvement so please help. I am asking for your respect and understanding and would like to have the block removed. In advance thank you. If will not release the lock
, then tell me why should I pay ?

Sincerely ,

Igor Babich

:)

 

How to use Kinect Share

Kinect sharing allows you to share your photos and videos with others. Some Kinect games can take photos and videos of you and your friends at the time of playing. You can easily upload these photos and videos to websites and services such as KinectShare.com. You can download your files any time. You can also share the photos and videos with your friends and family on social networking sites like Facebook.

You have to sign into Xbox LIVE to upload your photos and videos to KinectShare.com or similar websites. The Kinect Sharing setting must be “Allowed”.

To change your Kinect Sharing setting, follow the steps bellow:

• First, you need to turn on your console and sign in using your Xbox LIVE gamertag.
• Go to Settings to select Privacy.
• Press Change Settings.
• Select Customize.
• Proceed to Kinect Sharing.
• Select Allowed or Blocked.
  
  Allowed: If the setting is “Allowed”, you can upload and share photos and videos to websites and services such as KinectShare.com.
  
  Blocked: If the setting is “Blocked”, you won’t be able to upload your files on websites and services.
  
  Note: The default settings is “Allowed” for adult and teen Xbox Live accounts, and “Blocked” for Xbox LIVE child accounts.
  
  
• Press B on your controller.
• Finally, press Save and Exit to save your settings.

You need to complete these steps for each person in your family. To change the setting on a child account, you’ll be asked to enter the Microsoft account (email address and password) of the associated adult account.

 

Keep Receiving 'Error 8015190E' and 'Can't Connect to XBOX Live'

I would try checking my email associated with the Xbox live account and see if your account has been temporarily blocked. If your account was blocked, you can follow the steps in the email to unblock your account.

 

Hello,

Thanks for the support message.

Your account may be suspended do to an outstanding balance on your account. Auto-renewal subscriptions bill you AFTER you have used the subscription/month. So, in other words, this means that if you disable auto-renewal, and remove your credit card on
file before it bills you your final payment, your account will be suspended until the balance is paid.

Please go to support.xbox.com/contact-us/ and reach out to an Xbox Billing Support Specialist. They will walk you through on how to get the outstanding balance paid, and then they will unlock your account.

Should you have any other concerns, feel free to post back.

Cheers!

 

If you would prefer to deal with support via phone you can dial 1-800-469-9269 if you live in North America.